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Use caution Vehicle recall · NHTSA · Published October 11, 2021

Ford 2021 Escape Electrical System Recall: Risk of Sudden Power Loss

Ford is recalling one 2021 Escape with a 2.5L hybrid powertrain due to potential sudden loss of drive power causing crash risk. Free battery replacement available.

🇺🇸 NHTSA recall #21V869000VehicleFord ›
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✎ GovInfoNow plain-language explainer

Ford is recalling one 2021 Escape vehicle with a 2.5L hybrid powertrain because its high voltage battery may fail, causing sudden loss of drive power that increases crash risk. Owners should contact Ford for free battery replacement. Read more at govinfonow.com/recall/80366-ford-2021-escape-electrical-system-recall-risk-of-sudden-power.

Source Summary by GovInfoNow · govinfonow.com/recall/80366-ford-2021-escape-electrical-system-recall-risk-of-sudden-power · Updated August 18, 2026 · Official notice: NHTSA #21V869000

Cite this page

“Ford 2021 Escape Electrical System Recall: Risk of Sudden Power Loss.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80366-ford-2021-escape-electrical-system-recall-risk-of-sudden-power. Based on NHTSA recall #21V869000 (https://www.nhtsa.gov/recalls?nhtsaId=21V869000).

Ford Motor Company recalled one 2021 Ford Escape hybrid vehicle due to a potential high voltage battery failure that causes sudden loss of drive power, increasing crash risk. The National Highway Traffic Safety Administration announced the recall on October 11, 2021.

How to tell if you have it

  • Ford Escape, 2021

What to do

A dealer will replace the high voltage battery, free of charge. Owners may contact Ford customer service at 1-866-436-7332.

The hazard

The high voltage battery may fail, resulting in a sudden loss of drive power. This condition increases the risk of a crash.

Context

GovInfoNow's records show Ford Motor Company has 643 other recalls on file since January 29, 2010. Recent Ford recalls include a 2026-10-22 notice for the Bronco regarding roof detachment and a 2026-10-06 recall for the F-450 SD involving an inaccurate speedometer. Other recent recalls of similar products include a 2026-07-30 Cadillac Escalade IQ electrical system recall, a 2026-06-18 Toyota Lexus RZ electrical system recall, and a 2026-04-17 Land Rover Range Rover Sport electrical recall.

How to tell if you have this one

This recall affects one 2021 Ford Escape with a 2.5L hybrid powertrain. The owner notification letters were mailed December 1, 2021.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Ford

    Call Ford customer service at 1-866-436-7332 to schedule battery replacement.

  2. Get Battery Replacement

    A dealer will replace the high voltage battery at no cost.

Official remedy

What NHTSA says to do

A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

How this recall unfolded

Recall timeline

Owners were mailed letters 51 days after NHTSA received the defect report.

1. NHTSA received the defect report: Oct 11, 202112. Owner letters mailed: Dec 1, 202122021
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 21V869000 — Ford 2021 Escape Electrical System Recall: Risk of Sudden Power Loss

Hello,

I own a Ford 2021 Escape Electrical System Recall: Risk of Sudden Power Loss that is covered by recall 21V869000 from Ford.

The official recall notice states: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V869000 (October 11, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA