Ford recalls certain 2021-2022 Edge vehicles with rearview camera software errors that may display blank or distorted images, increasing crash risk. Owners must contact Ford for free software update.
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Ford is recalling some 2021-2022 Edge vehicles because a software error can cause the rearview camera to show blank or distorted images when reversing. This reduces the driver's view of what's behind the vehicle, raising the chance of a crash.
The software error causes the rearview camera to show blank or distorted images during reverse gear. This reduces the driver's ability to see objects behind the vehicle, increasing the chance of a collision.
Owners of 2021-2022 Ford Edge vehicles previously repaired under recall 22V-151 are most at risk. Drivers using these vehicles with the faulty camera software could face reduced visibility when reversing.
Check if your 2021-2022 Ford Edge was repaired under recall 22V-151. The issue occurs when the vehicle is in reverse, causing the camera to display blank or distorted images.
Call Ford customer service at 1-866-436-7332 to schedule a free software update for the rearview camera.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
Ford found a software error in some 2021-2022 Edge vehicles that causes the rearview camera to display blank or distorted images when reversing.
Your 2021-2022 Ford Edge was repaired under recall 22V-151, or the rearview camera shows blank/distorted images when reversing.
The recall has no specific deadline; owners can contact Ford at 1-866-436-7332 to get a free software update.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V160000 — Ford Ford Hello, I own a Ford that is covered by recall 25V160000 from Ford. The official recall notice states: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
