General Motors recalls 2021 Cadillac Escalade models with potentially damaged third-row seat belts that could break in a crash, increasing injury risk. Owners should contact GM for free replacement.
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
General Motors is recalling 2021 Cadillac Escalade vehicles with third-row seat belts that may be damaged. If these seat belts break during a crash, they could increase injury risk to occupants.
The third-row seat belts may be entrapped or misrouted behind the seat-folding mechanism. This can cause the seat belts to break during a crash, increasing the risk of injury to the occupant.
Owners of 2021 Cadillac Escalade vehicles with third-row seating are affected. Those who use the third-row seat belts regularly are at higher risk.
Check if your 2021 Cadillac Escalade has third-row seating. The recall covers vehicles where the third-row seat belts may be damaged due to being entrapped or misrouted behind the seat-folding mechanism.
Call 1-800-222-1020 for Chevrolet, 1-800-462-8782 for GMC, or 1-800-458-8006 for Cadillac to get free seat belt repairs.
Dealers will inspect and replace any damaged third-row seat belts at no cost.
GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.
The third-row seat belts may be entrapped or misrouted behind the seat-folding mechanism, which can cause them to break during a crash.
This recall applies to 2021 Cadillac Escalade vehicles with third-row seating. Check if your seat belts are damaged by being entrapped or misrouted behind the seat-folding mechanism.
Contact GM customer service to get free inspection and replacement of damaged third-row seat belts.
We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.
Subject: Recall 21V190000 — Cadillac Cadillac Hello, I own a Cadillac that is covered by recall 21V190000 from Cadillac. The official recall notice states: GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
