Audi Q5 vehicles from 2021-2024 have a high-voltage battery that may overheat, increasing fire risk. Dealers will install free software updates and monitor vehicles to prevent charging until repairs are complete.
A high-voltage battery that overheats increases the risk of a fire.
Audi Q5 vehicles from 2021 to 2024 have a high-voltage battery that may overheat, creating a fire risk. Owners must not charge the vehicle until a dealer completes a free software update and battery check.
The high-voltage battery can overheat due to a design flaw, which may lead to a fire. This risk occurs when the battery is charged without proper monitoring, potentially causing a fire in the vehicle.
Owners of 2021-2024 Audi Q5 and 2022 A7 E Hybrid Electric PHEV vehicles are affected. Those who charge the vehicle while the battery is overheating are at higher risk.
Check for Audi Q5 models from 2021 to 2024 or 2022 A7 E Hybrid Electric PHEV vehicles. The recall was notified via letters mailed in February and May 2025.
Do not charge the vehicle until a dealer completes a free software update and battery check.
Call 1-800-253-2834 to get instructions on the repair process.
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
The high-voltage battery may overheat, increasing the risk of fire during normal use.
Dealers will install free advanced diagnostic software and monitor the vehicle to prevent charging until the battery is replaced.
The repair will be completed in phases starting with 2022-2023 model year vehicles in early 2025, with full completion by late 2025.
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 25V080000 — Audi Audi Hello, I own a Audi that is covered by recall 25V080000 from Audi. The official recall notice states: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
