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Vehicle recall · NHTSA · Published October 20, 2021

AUDI S8 (2021) recall — Back Over Prevention

Audi is recalling 2021 S8 vehicles with a rear-view camera software error that may prevent image display during reverse, increasing crash risk. Owners must contact Audi for free software update.

🇺🇸 NHTSA recall #21V825000VehicleAudi ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Audi is recalling certain 2021 S8 vehicles because a software error can prevent the rear-view camera from showing an image when reversing. This increases the risk of a crash as drivers lose rear visibility. Read more at govinfonow.com/recall/80229-audi-2021-s8-recall-rear-view-camera-image-not-displaying.

Source Summary by GovInfoNow · govinfonow.com/recall/80229-audi-2021-s8-recall-rear-view-camera-image-not-displaying · Updated October 4, 2026 · Official notice: NHTSA #21V825000

Cite this page

“Audi 2021 S8 Recall: Rear View Camera Image Not Displaying.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80229-audi-2021-s8-recall-rear-view-camera-image-not-displaying. Based on NHTSA recall #21V825000 (https://www.nhtsa.gov/recalls?nhtsaId=21V825000).

Why it’s dangerous

The software error prevents the rear-view camera from displaying an image when the vehicle starts reversing. This means drivers lose rear visibility, which can lead to crashes when reversing into other vehicles or objects.

Who’s affected

Owners of 2021 Audi S8 vehicles are affected. Drivers using these vehicles without the software update may be at risk of crashes when reversing.

How to tell if you have this one

Check if your 2021 Audi S8 has a rear-view camera that doesn't show an image when reversing. The recall covers specific 2021 S8 models sold in the U.S. from November 2021 onward.

  • Brand
    Audi
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Audi Customer Service

    Call 1-800-253-2834 to schedule a free software update for your vehicle.

  2. Update Infotainment Unit

    Dealers will update the infotainment unit parameters at no cost to fix the software error.

Official remedy

What NHTSA says to do

Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

A software error may prevent the rear-view camera from initially displaying an image when the vehicle begins to reverse, which increases crash risk.

How can I tell if my vehicle is affected?

Your 2021 Audi S8 is affected if it has a rear-view camera that doesn't show an image when reversing. The recall covers specific 2021 S8 models sold in the U.S. from November 2021 onward.

Is there a deadline to fix this?

The recall notice states that owner notification letters were mailed November 9, 2021, but there is no specific deadline for the software update.

Take action

Contact Audi

We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.

Subject: Recall 21V825000 — Audi Audi

Hello,

I own a Audi that is covered by recall 21V825000 from Audi.

The official recall notice states: Dealers will update the infotainment unit parameters, free of charge.  Owner notification letters were mailed November 9, 2021.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 91CR.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V825000 (October 20, 2021)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA