Daimler Trucks North America recalls certain 2019-2021 Western Star 4700 and 5700 trucks due to a potential wire issue that could cause engine stalls and crashes. Owners must contact DTNA for free replacement of the ground harness.
An engine stall may increase the risk of a crash.
Daimler Trucks North America is recalling certain 2019-2021 Western Star 4700 and 5700 trucks because a wire in the ground harness may be undersized, causing melted connectors that could lead to engine stalls without restart capability. This poses a crash risk if the engine stalls while driving.
A wire in the ground harness may be undersized, causing melted connectors. If damaged, the engine may stall without restarting, which could lead to a crash if the vehicle is in motion.
Owners of 2019-2021 Western Star 4700 and 5700 trucks are affected. Drivers using these trucks are most at risk if the engine stalls while moving.
Check for Western Star 4700 or 5700 trucks made in 2019-2021. The recall began June 23, 2020, and DTNA will notify owners.
Call 1-800-547-0712 to get the free ground harness replacement.
DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
A wire in the ground harness may be undersized, causing melted connectors that could lead to engine stalls without restarting.
Check if your Western Star 4700 or 5700 truck was made in 2019-2021.
Contact DTNA customer service at 1-800-547-0712 to get a free ground harness replacement.
We’ve drafted a message you can send Daimler Trucks North America to request your refund or repair — edit it as you like.
Subject: Recall 20V281000 — Daimler Trucks North America Daimler Trucks North America Hello, I own a Daimler Trucks North America that is covered by recall 20V281000 from Daimler Trucks North America. The official recall notice states: DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
