Use cautionVehicle recall · NHTSA · Published November 15, 2023
Volvo VN 2020 Seats Recall: Risk of Injury During Crash
Volvo recalls 2019-2024 VN trucks with passenger bench seats that may detach in crashes, violating safety standards. Owners must get free seat repairs by dealers.
“Volvo VN 2020 Seats Recall: Risk of Injury During Crash.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80175-volvo-vn-2020-seats-recall-risk-of-injury-during-crash. Based on NHTSA recall #23V769000 (https://www.nhtsa.gov/recalls?nhtsaId=23V769000).
Volvo Trucks North America is recalling certain 2019-2024 VN and VHD vehicles due to inadequately attached passenger side bench seats, according to the National Highway Traffic Safety Administration (NHTSA) on November 15, 2023. Dealers will replace the weld nut with two nuts and a washer free of charge.
How to tell if you have it
Volvo VHD, 2019-2024
Volvo VN, 2019-2024
What to do
Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586.
The hazard
The attachment points may fail, allowing the bench seat to shift and increasing the risk of injury during a crash. These vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 207 and 210.
Context
GovInfoNow's records show Volvo Trucks North America has 84 other recalls on record since September 3, 2010. Recent Volvo recalls include a September 28, 2026 brake software issue and an August 6, 2026 exterior lighting recall for the VNL model. Other recent recalls of similar products include a November 25, 2025 Volvo XC60 seats recall, a May 1, 2026 RAM ProMaster seats recall, and an April 28, 2026 Ford Bronco seats recall.
How to tell if you have this one
Check if your Volvo VN truck was made between 2019 and 2024. The recall covers passenger side bench seats that may not be securely attached to the floor.
Brand
Volvo Trucks
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Volvo Customer Service
Call 1-800-528-6586 to get the replacement seat repair.
Get Seat Repair at Dealer
Dealers will replace the weld nut with two nuts and a washer for free.
Official remedy
What NHTSA says to do
Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.
How this recall unfolded
Recall timeline
Owners were mailed letters 3 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Volvo Trucks
We’ve drafted a message you can send Volvo Trucks to request your refund or repair — edit it as you like.
Subject: Recall 23V769000 — Volvo Trucks Volvo VN 2020 Seats Recall: Risk of Injury During Crash
Hello,
I own a Volvo VN 2020 Seats Recall: Risk of Injury During Crash that is covered by recall 23V769000 from Volvo Trucks.
The official recall notice states: Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.