Volvo V60CC (2020) Recall: Forward Collision Avoidance System May Not Work
Volvo is recalling 2020 V60CC vehicles with a software issue that may cause the forward collision avoidance system to fail, increasing crash risk. Owners should contact customer service for free software updates.
Use caution until it’s fixed
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Contact the company
What happened, in plain English
Volvo is recalling 2020 V60CC vehicles due to a software problem that could cause the automatic emergency braking system to fail. This means the car might not stop in time during a collision, increasing crash risk. Read more at govinfonow.com/recall/80172-volvo-v60cc-2020-recall-forward-collision-avoidance-system-may-not.
Source Summary by GovInfoNow · govinfonow.com/recall/80172-volvo-v60cc-2020-recall-forward-collision-avoidance-system-may-not · Updated October 4, 2026 · Official notice: NHTSA #20V144000
Cite this page
“Volvo V60CC (2020) Recall: Forward Collision Avoidance System May Not Work.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80172-volvo-v60cc-2020-recall-forward-collision-avoidance-system-may-not. Based on NHTSA recall #20V144000 (https://www.nhtsa.gov/recalls?nhtsaId=20V144000).
Why it’s dangerous
The automatic emergency braking system may not detect obstacles and engage as intended due to a software/hardware incompatibility. This could lead to the vehicle failing to stop in time during a collision, increasing crash risk.
Who’s affected
Owners of 2020 Volvo V60CC vehicles are affected. Drivers using the vehicle without the software update are at higher risk during sudden stops.
How to tell if you have this one
Check if your 2020 Volvo V60CC has the recall number R29998. The recall began April 9, 2020, and affects vehicles with the specific software issue.
- Brand
Volvo- Category
Vehicle
What to do — step by step
Contact Volvo Customer Service
Call 1-800-458-1552 to schedule a software update for free.
Update the ASDM Software
Dealers will update the Active Safety Domain Master software at no cost to fix the issue.
What NHTSA says to do
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
How this recall unfolded
Recall timeline
2 dated steps over 8 months.
- Recall began
- NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Contact Volvo
We’ve drafted a message you can send Volvo to request your refund or repair — edit it as you like.
Subject: Recall 20V144000 — Volvo V60CC (2020) Recall: Forward Collision Avoidance System May Not Work Hello, I own a Volvo V60CC (2020) Recall: Forward Collision Avoidance System May Not Work that is covered by recall 20V144000 from Volvo. The official recall notice states: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V144000 (December 3, 2020)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.