Use cautionVehicle recall · NHTSA · Published August 30, 2023
Volkswagen Jetta 2020 Electrical System Recall: Engine Stalling Risk
Volkswagen recalls 2020 Jetta vehicles with faulty ignition switches that may cause engine stalling while driving, increasing crash risk. Owners must have ignition switch replaced free by dealers.
“Volkswagen Jetta 2020 Electrical System Recall: Engine Stalling Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80169-volkswagen-jetta-2020-electrical-system-recall-engine-stalling-risk. Based on NHTSA recall #23V604000 (https://www.nhtsa.gov/recalls?nhtsaId=23V604000).
Volkswagen Group of America, Inc. is recalling certain 2019-2020 Golf, Jetta, GTI, Golf Alltrack, and Golf Sportwagen vehicles due to an ignition switch failure that can cause the engine to stall while driving, according to the National Highway Traffic Safety Administration (NHTSA) on August 30, 2023. Dealers will replace the ignition switch free of charge.
How to tell if you have it
Volkswagen Golf Alltrack, 2019
Volkswagen Golf Sportwagen, 2019
Volkswagen Golf, 2019
Volkswagen GTI, 2019-2020
Volkswagen Jetta, 2019-2020
What to do
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298.
The hazard
The ignition switch may fail, especially in high temperature environments, causing the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Context
GovInfoNow's records show Volkswagen Group of America, Inc. has 276 other recalls on record since October 20, 2014. Other recent recalls include the Volkswagen Audi Q3 (2019) Steering Recall dated October 14, 2026, and the Volkswagen ID.4 Recall dated September 30, 2026. Additional similar recalls include the 2025 Volkswagen Tiguan Recall dated September 10, 2026, the Mercedes-Benz AMG E 53 4MATIC+ Wagon Electrical System Recall dated December 12, 2025, and the Ford Mustang 2025 Electrical System Recall dated August 25, 2026.
How to tell if you have this one
Check if your 2020 Jetta has a conventional ignition switch. The recall covers vehicles purchased between 2019 and 2020 with this specific switch type.
Brand
Volkswagen
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Dealer for Replacement
Volkswagen dealers will replace the ignition switch free of charge for affected vehicles.
Check Notification Status
Owner notification letters were mailed February 1, 2024, so you should have received one if affected.
Official remedy
What NHTSA says to do
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
How this recall unfolded
Recall timeline
Owners were mailed letters 5 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Volkswagen
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 23V604000 — Volkswagen Jetta 2020 Electrical System Recall: Engine Stalling Risk
Hello,
I own a Volkswagen Jetta 2020 Electrical System Recall: Engine Stalling Risk that is covered by recall 23V604000 from Volkswagen.
The official recall notice states: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.