Volkswagen recalls 2020-2024 Atlas Cross Sport vehicles with faulty passenger air bags that may deactivate during crashes. Owners must have the PODS sensor mat and wiring harness replaced by dealers.
A deactivated passenger air bag increases the risk of injury during a crash.
Volkswagen is recalling 2020-2024 Atlas Cross Sport vehicles because the passenger air bag can deactivate when the seat is occupied, increasing crash injury risk. This affects vehicles where the air bag might not deploy during an accident.
The passenger air bag can deactivate when the seat is occupied due to a wiring fault in the PODS sensor mat. This means the air bag may not deploy during a crash, increasing injury risk for the front passenger.
Owners of 2020-2024 Volkswagen Atlas Cross Sport vehicles are affected. Drivers and passengers in these vehicles are at risk if the air bag deactivates during a crash.
Check if your vehicle has a 2020-2024 model year Atlas Cross Sport. The recall affects vehicles where the passenger air bag may deactivate when the seat is occupied.
Call 1-800-893-5298 to schedule a replacement of the PODS sensor mat and wiring harness.
Dealers will replace the PODS sensor mat and wiring harness free of charge.
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
The recall states the passenger air bag may deactivate when the seat is occupied due to a wiring fault in the PODS sensor mat.
Owner notification letters will be mailed in phases starting October 18, 2024, through January 17, 2025.
Check if your vehicle is a 2020-2024 Atlas Cross Sport model with a faulty passenger air bag that may deactivate when the seat is occupied.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 24V464000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 24V464000 from Volkswagen. The official recall notice states: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
