Volkswagen is recalling 2020-2021 Atlas Cross Sport vehicles with potentially damaged steering knuckles that could cause loss of steering and increase crash risk. Owners must have vehicle inspected by dealer.
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Volkswagen is recalling 2020-2021 Atlas Cross Sport vehicles because steering knuckles may be damaged during production, increasing crash risk. Owners must have the vehicle inspected by a dealer before driving. Read more at govinfonow.com/recall/80160-volkswagen-atlas-cross-sport-2020-steering-recall-risk-of-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/80160-volkswagen-atlas-cross-sport-2020-steering-recall-risk-of-crash · Updated October 4, 2026 · Official notice: NHTSA #20V712000
“Volkswagen Atlas Cross Sport (2020) Steering Recall: Risk of Crash.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80160-volkswagen-atlas-cross-sport-2020-steering-recall-risk-of-crash. Based on NHTSA recall 20V712000 (https://www.nhtsa.gov/recalls?nhtsaId=20V712000).
A damaged steering knuckle can fail during normal driving, causing loss of steering control. This increases the risk of a crash, especially if the vehicle is not properly repaired.
Owners of 2020-2021 Volkswagen Atlas Cross Sport vehicles are affected. Drivers of these vehicles are most at risk if the steering knuckles fail.
Check for 2020-2021 Atlas Cross Sport models. The recall began November 19, 2020, and applies to vehicles with potentially damaged steering knuckles from production.
Do not drive the vehicle until it has been inspected and repaired by a dealer.
Volkswagen dealers will inspect and replace the steering knuckle if necessary, free of charge.
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
One or both steering knuckles may have been damaged during production, increasing the risk of loss of steering control.
Your vehicle is affected if it is a 2020-2021 Volkswagen Atlas Cross Sport model.
Contact a Volkswagen dealer for inspection and possible replacement of the steering knuckle at no cost.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 20V712000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 20V712000 from Volkswagen. The official recall notice states: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
