Toyota 2020 RAV4 Steering Recall: Risk of Crash from Power Steering Failure
Toyota recalls 2019-2020 RAV4 and Hybrid models with electric power steering due to potential water entry causing loss of steering assist. Owners must have gear box replaced free by dealers.
Use caution until it’s fixed
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Contact the company
What happened, in plain English
Toyota is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles that may lose power steering assist due to water entering the steering gear box. This could increase steering effort at low speeds, raising crash risk. Read more at govinfonow.com/recall/80129-toyota-2020-rav4-steering-recall-risk-of-crash-from-power.
Source Summary by GovInfoNow · govinfonow.com/recall/80129-toyota-2020-rav4-steering-recall-risk-of-crash-from-power · Updated October 5, 2026 · Official notice: NHTSA #20V373000
Cite this page
“Toyota 2020 RAV4 Steering Recall: Risk of Crash from Power Steering Failure.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/80129-toyota-2020-rav4-steering-recall-risk-of-crash-from-power. Based on NHTSA recall #20V373000 (https://www.nhtsa.gov/recalls?nhtsaId=20V373000).
Why it’s dangerous
Water can enter the steering gear box cover, causing the electric power steering system to fail. This makes steering harder at low speeds, which could lead to a crash if the driver loses control.
Who’s affected
Owners of 2019-2020 Toyota RAV4 and RAV4 Hybrid vehicles with electric power steering are affected. Drivers who frequently drive at low speeds or in wet conditions face higher risk.
How to tell if you have this one
Check if your 2019-2020 RAV4 or RAV4 Hybrid has electric power steering. The recall covers vehicles with the specific model codes 20TB11 or 20TA11.
- Brand
Toyota- Category
Vehicle
What to do — step by step
Contact Toyota Customer Service
Call 1-888-270-9371 to confirm your vehicle is affected and schedule a free replacement.
Have Gear Box Replaced
Dealers will replace the power steering gear box at no cost once the recall is confirmed.
What NHTSA says to do
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
How this recall unfolded
Recall timeline
2 dated steps over 54 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Contact Toyota
We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.
Subject: Recall 20V373000 — Toyota 2020 RAV4 Steering Recall: Risk of Crash from Power Steering Failure Hello, I own a Toyota 2020 RAV4 Steering Recall: Risk of Crash from Power Steering Failure that is covered by recall 20V373000 from Toyota. The official recall notice states: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V373000 (June 24, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.