Toyota recalls 2020-2023 Highlander models due to front bumper covers potentially detaching during minor impacts, increasing crash risk. Owners should contact Toyota for free repairs.
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Toyota is recalling certain 2020-2023 Highlander vehicles because a front bumper cover can detach during minor impacts, becoming a road hazard that may cause crashes. This affects owners who need to have the bumper covers repaired or replaced by dealers at no cost.
During normal driving, minor impacts to the front lower bumper cover can cause it to become loose or detach. This creates a road hazard that could increase the risk of a crash if the detached cover obstructs traffic or causes a collision.
Owners of 2020-2023 Toyota Highlander and Highlander Hybrid vehicles are affected. Drivers who experience minor front impacts may be at higher risk of bumper cover detachment.
Check if your vehicle is a 2020-2023 Toyota Highlander or Highlander Hybrid. The recall was announced with owner letters mailed April 22, 2024.
Call Toyota customer service at 1-800-331-4331 to schedule a repair or replacement of the front bumper covers.
Dealers will repair or replace the upper and lower front bumper covers at no cost as needed.
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
The recall is because minor impacts to the front lower bumper cover can cause it to become loose or detach during normal vehicle operation.
Your vehicle is affected if it is a 2020-2023 Toyota Highlander or Highlander Hybrid model.
The recall does not specify that detached bumper covers require immediate action; owners should contact Toyota for repair or replacement.
We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.
Subject: Recall 23V720000 — Toyota Toyota Hello, I own a Toyota that is covered by recall 23V720000 from Toyota. The official recall notice states: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.