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Use caution Vehicle recall · NHTSA · Published October 26, 2023

Toyota Highlander 2020 Recall: Detached Bumper Cover Risk

Toyota recalls 2020-2023 Highlander models due to front bumper covers potentially detaching during minor impacts, increasing crash risk. Owners should contact Toyota for free repairs.

🇺🇸 NHTSA recall #23V720000VehicleToyota ›
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✎ GovInfoNow plain-language explainer

Toyota is recalling certain 2020-2023 Highlander vehicles because a front bumper cover can detach during minor impacts, becoming a road hazard that may cause crashes. This affects owners who need to have the bumper covers repaired or replaced by dealers at no cost. Read more at govinfonow.com/recall/80121-toyota-highlander-2020-recall-detached-bumper-cover-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80121-toyota-highlander-2020-recall-detached-bumper-cover-risk · Updated August 18, 2026 · Official notice: NHTSA #23V720000

Cite this page

“Toyota Highlander 2020 Recall: Detached Bumper Cover Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80121-toyota-highlander-2020-recall-detached-bumper-cover-risk. Based on NHTSA recall #23V720000 (https://www.nhtsa.gov/recalls?nhtsaId=23V720000).

Toyota Motor Engineering & Manufacturing recalled 2020-2023 Highlander and Highlander Hybrid vehicles because a detached front bumper cover can become a road hazard, increasing crash risk. The National Highway Traffic Safety Administration announced the recall on Oct. 26, 2023. Dealers will repair or replace the covers free of charge.

How to tell if you have it

  • Toyota Highlander, 2020-2023
  • Toyota Highlander Hybrid, 2020-2023

What to do

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331.

The hazard

During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching. A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Context

GovInfoNow's records show Toyota Motor Engineering & Manufacturing has 212 other recalls on record since Jan. 6, 2011. Other recent recalls of similar products include 2026 Toyota RAV4 Plug-In Hybrid Recall: Powertrain Shutdown Risk (Oct. 7, 2026), Toyota Lexus RX 2026 Steering Recall: Risk of Crash Due to Steering Knuckle Failure (Sept. 17, 2026), and Toyota Tundra 2025 Recall: Incorrect Weight Label May Cause Overload Risk (Sept. 2, 2026). Other recent recalls of similar products include Jeep Wagoneer S (2024-2026) recall: Detached hinge cover risk (March 12, 2026), Ford Explorer (2019) Recall: Roof Rail Detachment Risk (July 14, 2026), and Isuzu FTR 2020 Suspension Recall: Detached Axle Bracket Risk (Oct. 22, 2025).

How to tell if you have this one

Check if your vehicle is a 2020-2023 Toyota Highlander or Highlander Hybrid. The recall was announced with owner letters mailed April 22, 2024.

  • Brand
    Toyota
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Toyota

    Call Toyota customer service at 1-800-331-4331 to schedule a repair or replacement of the front bumper covers.

  2. Get Repair Kit

    Dealers will repair or replace the upper and lower front bumper covers at no cost as needed.

Official remedy

What NHTSA says to do

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

How this recall unfolded

Recall timeline

Owners were mailed letters 6 months after NHTSA received the defect report.

1. NHTSA received the defect report: Oct 26, 202312. Owner letters mailed: Apr 22, 2024220232024
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Toyota

We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.

Subject: Recall 23V720000 — Toyota Highlander 2020 Recall: Detached Bumper Cover Risk

Hello,

I own a Toyota Highlander 2020 Recall: Detached Bumper Cover Risk that is covered by recall 23V720000 from Toyota.

The official recall notice states: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V720000 (October 26, 2023)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA