Thor Motor Coach 2020 Freedom Elite Recall: Auto-P Function Risk of Rollaway
Thor Motor Coach is recalling 2020 Freedom Elite motorhomes with incorrect Auto-P function instructions in the owner's manual, which may cause unintended vehicle movement or rollaway.
Use caution until it’s fixed
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
Contact the company
What happened, in plain English
Thor Motor Coach is recalling certain 2020 Freedom Elite motorhomes because the owner's manual incorrectly describes the Auto-P parking function. This could lead to unintended vehicle movement or rollaway, increasing crash risk if the driver relies on this feature. Read more at govinfonow.com/recall/80083-thor-motor-coach-2020-freedom-elite-recall-auto-p-function.
Source Summary by GovInfoNow · govinfonow.com/recall/80083-thor-motor-coach-2020-freedom-elite-recall-auto-p-function · Updated October 5, 2026 · Official notice: NHTSA #20V308000
Cite this page
“Thor Motor Coach 2020 Freedom Elite Recall: Auto-P Function Risk of Rollaway.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/80083-thor-motor-coach-2020-freedom-elite-recall-auto-p-function. Based on NHTSA recall #20V308000 (https://www.nhtsa.gov/recalls?nhtsaId=20V308000).
Why it’s dangerous
The owner's manual does not correctly specify when the Auto-P parking function operates. If the driver relies on this feature, the vehicle could move unexpectedly or roll away, potentially causing a crash.
Who’s affected
Owners of 2020 Thor Motor Coach Freedom Elite motorhomes with Mercedes-Benz Sprinter chassis and automatic transmissions are affected. Drivers who use the Auto-P function as described in the manual are most at risk of unintended vehicle movement.
How to tell if you have this one
Check if your 2020 Freedom Elite motorhome has a Mercedes-Benz Sprinter chassis with automatic transmission. The recall covers models built from June 2020 onward.
- Brand
Thor Motor Coach- Category
Vehicle
What to do — step by step
Review Owner's Manual
Check if the Auto-P function description matches the vehicle's actual operation as corrected by the manufacturer.
Contact TMC Customer Service
Reach out to Thor Motor Coach at 1-877-855-2867 for updated manual information.
What NHTSA says to do
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
How this recall unfolded
Recall timeline
2 dated steps over 29 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Contact Thor Motor Coach
We’ve drafted a message you can send Thor Motor Coach to request your refund or repair — edit it as you like.
Subject: Recall 20V308000 — Thor Motor Coach 2020 Freedom Elite Recall: Auto-P Function Risk of Rollaway Hello, I own a Thor Motor Coach 2020 Freedom Elite Recall: Auto-P Function Risk of Rollaway that is covered by recall 20V308000 from Thor Motor Coach. The official recall notice states: TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V308000 (May 27, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.