THOMAS BUILT BUSES SAF-T-LINER C2 (2020) recall — Power Train
Daimler Trucks North America recalls 2017-2020 Saf-T-Liner C2 school buses with Detroit DD5 engines and Allison transmissions due to loose bolts that could cause uncontrolled traffic situations and school bus evacuations.
Use caution until it’s fixed
The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.
Contact the company & request your remedy
What happened, in plain English
Daimler Trucks North America is recalling certain 2017-2020 Saf-T-Liner C2 school buses that may have loose bolts. This could lead to a school bus evacuation in an uncontrolled traffic situation, increasing injury risk. Read more at govinfonow.com/recall/80072-daimler-trucks-north-america-saf-t-liner-c2-school-buses.
Source Summary by GovInfoNow · govinfonow.com/recall/80072-daimler-trucks-north-america-saf-t-liner-c2-school-buses · Updated October 5, 2026 · Official notice: NHTSA #19V686000
Cite this page
“Daimler Trucks North America: Saf-T-Liner C2 School Buses Recall - Loose Bolts Risk Evacuation.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/80072-daimler-trucks-north-america-saf-t-liner-c2-school-buses. Based on NHTSA recall #19V686000 (https://www.nhtsa.gov/recalls?nhtsaId=19V686000).
Why it’s dangerous
The loose bolts in the Flex-Plate/Torque Converter area could cause the school bus to become disabled in traffic. This might require an evacuation procedure, which increases the risk of injury to passengers.
Who’s affected
School bus owners and operators of the recalled Saf-T-Liner C2 models are most at risk. The hazard primarily affects vehicles used for school transportation.
How to tell if you have this one
Check if your school bus has a Detroit DD5 engine and Allison transmission. The recall covers 2017-2020 Saf-T-Liner C2 models.
- Brand
Daimler Trucks North America- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to report the recall and schedule a free inspection.
Have Dealers Inspect Fasteners
Dealers will inspect and tighten the fasteners if necessary at no cost.
What NHTSA says to do
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.
Questions people ask
Why is this recall happening?
The loose bolts in the Flex-Plate/Torque Converter area could cause the school bus to become disabled in traffic, requiring an evacuation that increases injury risk.
What models are affected?
2017-2020 Saf-T-Liner C2 school buses with Detroit DD5 engines and Allison transmissions.
How can I get the fix?
Dealers will inspect and tighten the fasteners for free. Owners can contact DTNA at 1-800-547-0712 to schedule the service.
Contact Daimler Trucks North America
We’ve drafted a message you can send Daimler Trucks North America to request your refund or repair — edit it as you like.
Subject: Recall 19V686000 — Daimler Trucks North America Daimler Trucks North America Hello, I own a Daimler Trucks North America that is covered by recall 19V686000 from Daimler Trucks North America. The official recall notice states: DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V686000 (September 27, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.