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Use caution Vehicle recall · NHTSA · Published October 12, 2020

Subaru Legacy 2020: Rearview Display Issues May Increase Crash Risk

Subaru is recalling certain 2020 Legacy vehicles with high and mid grade navigation systems due to intermittent rearview display shutdowns that could reduce driver visibility and increase crash risk.

🇺🇸 NHTSA recall #20V766000VehicleSubaru ›
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✎ GovInfoNow plain-language explainer

Subaru is recalling 2020 Legacy vehicles with high and mid grade navigation systems because a software update may have caused the rearview display to shut off intermittently. This reduces driver visibility and increases crash risk. Read more at govinfonow.com/recall/80029-subaru-legacy-2020-rearview-display-issues-may-increase-crash-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80029-subaru-legacy-2020-rearview-display-issues-may-increase-crash-risk · Updated August 18, 2026 · Official notice: NHTSA #20V766000

Cite this page

“Subaru Legacy 2020: Rearview Display Issues May Increase Crash Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80029-subaru-legacy-2020-rearview-display-issues-may-increase-crash-risk. Based on NHTSA recall #20V766000 (https://www.nhtsa.gov/recalls?nhtsaId=20V766000).

Subaru of America, Inc. recalled certain 2020 Legacy and Outback vehicles due to an intermittent loss of the rearview image that increases crash risk, according to the National Highway Traffic Safety Administration (NHTSA) on Oct. 12, 2020. Dealers will reprogram software or replace the Cockpit Control Module free of charge.

How to tell if you have it

  • Subaru Legacy, 2020
  • Subaru Outback, 2020

What to do

Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

The hazard

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash, according to NHTSA records.

Context

GovInfoNow's records show Subaru of America, Inc. has 101 other recalls on record since March 18, 2010. Recent brand recalls include a ball joint failure risk for the 2026 Forester (Oct. 19, 2026) and an incorrect GAWR label risk for the 2025 Forester (July 7, 2026). Other recent recalls of similar products include Subaru Solterra 2025: Rearview Camera Failure Risk (Oct. 30, 2025), Chrysler 2025 Ram 1500: Rearview Camera Not Displaying Increases Crash Risk (Sept. 1, 2026), and Lamborghini Urus 2022 Back Over Prevention Recall: Rearview Camera Failure (Dec. 21, 2025).

How to tell if you have this one

Check if your 2020 Legacy has high or mid grade navigation systems. The recall began January 22, 2021, and affects vehicles that received the August 2020 software update.

  • Brand
    Subaru
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Subaru Customer Service

    Call 1-844-373-6614 to get the recall information and schedule a repair.

  2. Get Software Reprogrammed

    Subaru will reprogram the software and replace the Cockpit Control Module if necessary, free of charge.

Official remedy

What NHTSA says to do

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

How this recall unfolded

Recall timeline

2 dated steps over 3 months.

1. NHTSA received the defect report: Oct 12, 202012. Recall began: Jan 22, 2021220202021
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

Take action

Contact Subaru

We’ve drafted a message you can send Subaru to request your refund or repair — edit it as you like.

Subject: Recall 20V766000 — Subaru Legacy 2020: Rearview Display Issues May Increase Crash Risk

Hello,

I own a Subaru Legacy 2020: Rearview Display Issues May Increase Crash Risk that is covered by recall 20V766000 from Subaru.

The official recall notice states: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V766000 (October 12, 2020)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA