Custom Truck And Body Works recalls 2020 RAM 5500 vehicles with rear brake caliper flexible line that may cause brake fluid leakage and loss of rear brakes, increasing crash risk. Owners must contact customer service for free repair.
A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Custom Truck And Body Works is recalling 2020 RAM 5500 trucks with a rear brake caliper flexible line that may wear out and cause brake fluid leakage. This could lead to loss of rear brakes and increase crash risk if not fixed. Read more at govinfonow.com/recall/80009-ram-5500-2020-suspension-recall-brake-fluid-leakage-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/80009-ram-5500-2020-suspension-recall-brake-fluid-leakage-risk · Updated October 4, 2026 · Official notice: NHTSA #21V016000
“RAM 5500 (2020) Suspension Recall: Brake Fluid Leakage Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80009-ram-5500-2020-suspension-recall-brake-fluid-leakage-risk. Based on NHTSA recall 21V016000 (https://www.nhtsa.gov/recalls?nhtsaId=21V016000).
The rear brake caliper flexible line may contact a suspension component, causing excessive wear. This wear can lead to brake fluid leakage, which may cause partial or complete loss of rear brakes, increasing crash risk.
Owners of 2020 RAM 5500 trucks with the specific suspension system described in the recall are affected. Drivers using these vehicles without the repair are at risk of brake failure.
Check if your 2020 RAM 5500 has a suspension system where the rear brake caliper flexible line contacts a suspension component. The recall covers specific models sold in the U.S. during the 2020 model year.
Call Custom Truck And Body Works at 1-706-553-9178 to schedule a free repair for the affected suspension system.
Dealers will repair the rear brake caliper flexible line and suspension system at no cost to the owner.
Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
The rear brake caliper flexible line may contact a suspension component, causing excessive wear and brake fluid leakage, which can lead to loss of rear brakes.
Check if your 2020 RAM 5500 has a suspension system where the rear brake caliper flexible line contacts a suspension component.
Contact Custom Truck And Body Works customer service at 1-706-553-9178 to schedule a free repair for the affected suspension system.
We’ve drafted a message you can send Custom Truck And Body Works to request your refund or repair — edit it as you like.
Subject: Recall 21V016000 — Custom Truck And Body Works Custom Truck And Body Works Hello, I own a Custom Truck And Body Works that is covered by recall 21V016000 from Custom Truck And Body Works. The official recall notice states: Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.