Chrysler recalls 2020 RAM 5500 vehicles with Cummins 6.7L engine due to software that may not warn about low oil, risking leaks or fire. Owners receive free software update.
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Chrysler is recalling 2020 RAM 5500 trucks with a Cummins 6.7L engine because the software might not alert drivers to low oil levels. This could lead to oil leaks or a punctured engine block, increasing fire risk. Owners must get a free software update from dealers.
The engine calibration software doesn't warn about low oil volume. This can cause oil leaks or a punctured engine block, which may lead to fire if the engine overheats.
Owners of 2020 RAM 5500 trucks with Cummins 6.7L engines are affected. Drivers with low oil levels may face increased fire risk if the software fails to warn them.
Check if your 2020 RAM 5500 has a Cummins 6.7L High Output engine. The recall covers vehicles sold between 2019 and 2020.
Dealers will provide a free software update to fix the issue with the engine calibration.
Call FCA US LLC at 1-800-853-1403 to confirm your vehicle is affected and schedule the update.
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
The engine calibration software may not warn about low oil volume, which can cause oil leaks or a punctured engine block, increasing fire risk.
Your 2020 RAM 5500 with a Cummins 6.7L High Output engine is affected. The recall covers vehicles sold between 2019 and 2020.
The recall notice states owners received letters in June 2021, but no specific deadline for the software update is mentioned.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 21V439000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 21V439000 from Chrysler. The official recall notice states: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
