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Use caution Vehicle recall · NHTSA · Published October 6, 2021

RAM 5500 (2020) recall: Engine software may cause oil leaks and fire risk

Chrysler recalls 2020 RAM 5500 vehicles with Cummins 6.7L engine due to software that may not warn about low oil, risking leaks or fire. Owners receive free software update.

🇺🇸 NHTSA recall #21V439000VehicleChrysler ›
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✎ GovInfoNow plain-language explainer

Chrysler is recalling 2020 RAM 5500 trucks with a Cummins 6.7L engine because the software might not alert drivers to low oil levels. This could lead to oil leaks or a punctured engine block, increasing fire risk. Owners must get a free software update from dealers. Read more at govinfonow.com/recall/80005-ram-5500-2020-recall-engine-software-may-cause-oil-leaks.

Source Summary by GovInfoNow · govinfonow.com/recall/80005-ram-5500-2020-recall-engine-software-may-cause-oil-leaks · Updated August 18, 2026 · Official notice: NHTSA #21V439000

Cite this page

“RAM 5500 (2020) recall: Engine software may cause oil leaks and fire risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80005-ram-5500-2020-recall-engine-software-may-cause-oil-leaks. Based on NHTSA recall #21V439000 (https://www.nhtsa.gov/recalls?nhtsaId=21V439000).

Chrysler (FCA US, LLC) recalled certain 2019-2020 Ram 3500, 4500, and 5500 vehicles because low oil volume may not trigger a warning, increasing the risk of engine damage and fire. The National Highway Traffic Safety Administration announced the recall on Oct. 6, 2021. Dealers will update the engine calibration software free of charge.

How to tell if you have it

  • Chrysler Ram 3500, 2019-2020
  • Chrysler Ram 4500, 2019-2020
  • Chrysler Ram 5500, 2019-2020

What to do

Dealers will update the engine calibration software free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403.

The hazard

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire. The engine calibration software may not warn about low oil volume.

Context

GovInfoNow's records show Chrysler (FCA US, LLC) has 417 other recalls on record since Jan. 28, 2015. Other recent recalls of similar products include a Nissan Rogue engine failure risk recall (Feb. 12, 2026), a Ford Explorer engine recall (Aug. 13, 2026), and a Ford Mustang oil leak fire risk recall (Dec. 1, 2025).

How to tell if you have this one

Check if your 2020 RAM 5500 has a Cummins 6.7L High Output engine. The recall covers vehicles sold between 2019 and 2020.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Engine Software

    Dealers will provide a free software update to fix the issue with the engine calibration.

  2. Contact Customer Service

    Call FCA US LLC at 1-800-853-1403 to confirm your vehicle is affected and schedule the update.

Official remedy

What NHTSA says to do

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

How this recall unfolded

Recall timeline

2 dated steps over 3 months.

1. Owner letters mailed: Jun 25, 202112. NHTSA received the defect report: Oct 6, 202122021
  1. Owner letters mailed
  2. NHTSA received the defect report

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

Is there a deadline to fix this?

The recall notice states owners received letters in June 2021, but no specific deadline for the software update is mentioned.

Take action

Contact Chrysler

We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.

Subject: Recall 21V439000 — Chrysler RAM 5500 (2020) recall: Engine software may cause oil leaks and fire risk

Hello,

I own a RAM 5500 (2020) recall: Engine software may cause oil leaks and fire risk that is covered by recall 21V439000 from Chrysler.

The official recall notice states: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V439000 (October 6, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA