RAM PROMASTER (2020) recall — Power Train
Chrysler recalls 2020 RAM ProMaster vehicles with 62TE transmission for potential park pawl failure causing rollaway. Owners must contact FCA US, LLC for free repairs by June 22, 2023.
Use caution until it’s fixed
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Contact the company & request your remedy
What happened, in plain English
Chrysler is recalling 2020 RAM ProMaster vehicles with a specific transmission model due to a park pawl that may not engage properly, risking vehicle rollaway. This could lead to crashes or injuries if the vehicle moves unexpectedly while parked. Read more at govinfonow.com/recall/79989-ram-promaster-2020-park-pawl-risk-may-cause-rollaway.
Source Summary by GovInfoNow · govinfonow.com/recall/79989-ram-promaster-2020-park-pawl-risk-may-cause-rollaway · Updated October 4, 2026 · Official notice: NHTSA #23V301000
Cite this page
“RAM PROMASTER 2020: Park Pawl Risk May Cause Rollaway.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79989-ram-promaster-2020-park-pawl-risk-may-cause-rollaway. Based on NHTSA recall #23V301000 (https://www.nhtsa.gov/recalls?nhtsaId=23V301000).
Why it’s dangerous
Debris inside the transmission can prevent the park pawl from fully engaging the park gear. This may cause the vehicle to roll away while parked, increasing crash risk if the vehicle moves unexpectedly.
Who’s affected
Owners of 2020 RAM ProMaster vehicles with a 62TE transmission are affected. Drivers who park on slopes or in areas where rollaway could cause injury are at higher risk.
How to tell if you have this one
Check if your 2020 RAM ProMaster has a 62TE transmission. The recall covers vehicles mailed from June 22, 2023, with owner notifications sent by that date.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Contact FCA US, LLC
Call 1-800-853-1403 to schedule a free repair for the transmission or park pawl component.
Get Transmission Inspection
Dealers will inspect and replace the transmission or components as needed at no cost.
What NHTSA says to do
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Questions people ask
Why is this recall happening?
The park pawl may not fully engage due to debris inside the transmission, risking vehicle rollaway.
How do I know if my vehicle is affected?
Your 2020 RAM ProMaster with a 62TE transmission is affected. Owner notifications were mailed June 22, 2023.
What should I do if I have this vehicle?
Contact FCA US, LLC at 1-800-853-1403 to schedule a free repair for the transmission or park pawl component.
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 23V301000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 23V301000 from Chrysler. The official recall notice states: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V301000 (April 27, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.