Chrysler recalls 2020 RAM Promaster vans and pickups with potentially detachable side curtain airbags that may not inflate properly in crashes, increasing injury risk. Owners must contact FCA US for free replacement.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Chrysler is recalling certain 2020 RAM Promaster vans and pickups because a side curtain airbag component might detach during deployment, reducing airbag effectiveness in crashes. This could increase injury risk for drivers and passengers.
If the diffuser detaches from the airbag inflator during deployment, the airbag may not inflate properly. This could lead to increased injury risk in crashes due to reduced protection.
Owners of 2020 RAM Promaster vans and pickups are affected. Drivers and passengers are most at risk during crashes.
Check if your vehicle is a 2020 RAM Promaster van or pickup. The recall affects models with an improperly crimped diffuser in the side curtain airbag assembly.
Call 1-800-853-1403 to schedule a free replacement of the side curtain airbag assembly.
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
The recall is for 2020 RAM Promaster vans and pickups with a potentially improperly crimped diffuser in the side curtain airbag assembly that may detach during deployment.
Check if your vehicle is a 2020 RAM Promaster van or pickup with an improperly crimped diffuser in the side curtain airbag assembly.
Contact FCA US customer service at 1-800-853-1403 to arrange a free replacement of the side curtain airbag assembly.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 20V374000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 20V374000 from Chrysler. The official recall notice states: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
