Chrysler is recalling certain 2019-2021 Ram ProMaster City vehicles with turn signals that may not indicate failure to drivers, increasing crash risk. Owners must update BCM software for free.
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Chrysler is recalling 2019-2021 Ram ProMaster City vehicles where turn signals might not show when they're failing. This could cause drivers to not know their turn signals aren't working, raising crash risk.
If turn signals fail, the flashing rate doesn't change to warn the driver. This means drivers might not know their turn signals aren't working, potentially causing crashes.
Owners of 2019-2021 Ram ProMaster City vehicles are affected. Drivers most at risk are those who rely on turn signals to communicate intentions.
Check if your vehicle is a 2019-2021 Ram ProMaster City. The recall covers vehicles that may have turn signals not indicating failure to drivers.
Dealers will update the Body Controller Module software for free to fix the turn signal failure warning.
Call FCA US LLC at 1-800-853-1403 to get the recall information and schedule the software update.
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
The turn signals may not show when they're failing, so drivers might not know their signals aren't working, increasing crash risk.
Your vehicle is affected if it's a 2019-2021 Ram ProMaster City with turn signals that don't indicate failure to drivers.
The recall notice doesn't specify a deadline for the software update; dealers will handle it when you contact them.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 21V728000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 21V728000 from Chrysler. The official recall notice states: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
