Porsche Cayenne E-Hybrid (2020) Recall: Fire Risk from Overheated Charging Cable
Porsche recalls 2020 Cayenne E-Hybrid vehicles with a risk of fire from overheating 220V/240V charging cables. Owners must use only 110V home cables or public stations and receive free replacement cables with temperature sensors.
Use caution until it’s fixed
An overheated outlet or charging cable can increase the risk of a fire.
Contact the company
What happened, in plain English
Porsche is recalling 2020 Cayenne E-Hybrid vehicles due to a fire risk from overheating 220V/240V charging cables. Using these cables at 100% charge can cause outlets to overheat, potentially leading to fire. Owners must switch to 110V home charging cables or public stations to avoid the hazard. Read more at govinfonow.com/recall/79971-porsche-cayenne-e-hybrid-2020-recall-fire-risk-from-overheated.
Source Summary by GovInfoNow · govinfonow.com/recall/79971-porsche-cayenne-e-hybrid-2020-recall-fire-risk-from-overheated · Updated October 4, 2026 · Official notice: NHTSA #23V841000
Cite this page
“Porsche Cayenne E-Hybrid (2020) Recall: Fire Risk from Overheated Charging Cable.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79971-porsche-cayenne-e-hybrid-2020-recall-fire-risk-from-overheated. Based on NHTSA recall #23V841000 (https://www.nhtsa.gov/recalls?nhtsaId=23V841000).
Why it’s dangerous
When the 220V/240V charging cable is used at 100% charge, the electrical current can overwhelm home outlets, causing the cable or outlet to overheat. This overheating may lead to fire if not properly managed.
Who’s affected
Owners of 2020 Porsche Cayenne E-Hybrid vehicles using the 220V/240V compact charging cable are affected. Those who charge at 100% using industrial outlets are at higher risk of overheating.
How to tell if you have this one
Check if your 2020 Porsche Cayenne E-Hybrid uses the 220V/240V compact charging cable. The recall applies to vehicles where this cable is used at 100% charge with industrial outlets.
- Brand
Porsche- Category
Vehicle
What to do — step by step
Stop Using 220V/240V Cable
Discontinue using the 220V/240V compact charging cable immediately to prevent overheating and fire risk.
Use 110V Home Cable
Only use the 110V home charging cable or public charging stations for safe operation.
Get Free Replacement Cable
Porsche will mail a new 220V/240V cable with a temperature sensor at no cost once parts are available.
mid-2024
What NHTSA says to do
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
How this recall unfolded
Recall timeline
Owners were mailed letters 10 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Porsche
We’ve drafted a message you can send Porsche to request your refund or repair — edit it as you like.
Subject: Recall 23V841000 — Porsche Cayenne E-Hybrid (2020) Recall: Fire Risk from Overheated Charging Cable Hello, I own a Porsche Cayenne E-Hybrid (2020) Recall: Fire Risk from Overheated Charging Cable that is covered by recall 23V841000 from Porsche. The official recall notice states: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V841000 (December 13, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.