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Vehicle recall · NHTSA · Published October 16, 2019

PORSCHE CAYENNE (2020) recall — Electrical System

Porsche recalls certain 2020 Cayenne models due to brake pad wear warnings failing, risking unresponsive braking. Owners must contact Porsche by Dec 13, 2019 for free reprogramming.

🇺🇸 NHTSA recall #19V735000VehiclePorsche ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Porsche is recalling specific 2020 Cayenne models because the vehicle may not warn drivers when brake pads are worn, increasing crash risk during braking. This affects safety compliance with federal brake standards. Read more at govinfonow.com/recall/79966-porsche-2020-cayenne-electrical-system-recall-brake-pad-warning-failure.

Source Summary by GovInfoNow · govinfonow.com/recall/79966-porsche-2020-cayenne-electrical-system-recall-brake-pad-warning-failure · Updated October 5, 2026 · Official notice: NHTSA #19V735000

Cite this page

“Porsche 2020 Cayenne Electrical System Recall: Brake Pad Warning Failure.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/79966-porsche-2020-cayenne-electrical-system-recall-brake-pad-warning-failure. Based on NHTSA recall #19V735000 (https://www.nhtsa.gov/recalls?nhtsaId=19V735000).

Why it’s dangerous

The instrument cluster fails to display a visual warning when brake pads are worn out. This means drivers may not know when brakes need replacement, potentially causing unresponsive braking and increasing crash risk during emergency stops.

Who’s affected

Owners of 2020 Porsche Cayenne models with the specific electrical system issue are most at risk, particularly drivers who rely on brake pad warnings.

How to tell if you have this one

Check if your 2020 Porsche Cayenne has the electrical system issue. The recall includes vehicles with the specific model codes mentioned in the official notice.

  • Brand
    Porsche
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Porsche

    Reach out to Porsche customer service at 1-800-767-7243 to schedule the free reprogramming of the instrument cluster.

Official remedy

What NHTSA says to do

Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The instrument cluster may not provide a visual warning when brake pads are worn out, causing vehicles to fail federal brake safety standards.

How do I know if my vehicle is affected?

This recall includes specific 2020 Porsche Cayenne models listed in the official notice, including the Cayenne Coupe and Turbo Coupe variants.

Is there a deadline for action?

The recall began December 13, 2019, but the remedy is free and available to owners without a specific deadline.

Take action

Contact Porsche

We’ve drafted a message you can send Porsche to request your refund or repair — edit it as you like.

Subject: Recall 19V735000 — Porsche Porsche

Hello,

I own a Porsche that is covered by recall 19V735000 from Porsche.

The official recall notice states: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge.  The recall is began December 13, 2019.  Owners may contact Porsche customer service at 1-800-767-7243.  Porsche's number for this recall is AKB8.  Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V735000 (October 16, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA