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Vehicle recall · NHTSA · Published February 20, 2019

PORSCHE CAYENNE (2019) recall — Electrical System

Porsche recalls 2019 Cayenne models with brake pad wear warnings that may not alert drivers, risking loss of vehicle control during braking. Affected owners should contact Porsche for free software update.

🇺🇸 NHTSA recall #19V115000VehiclePorsche ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Porsche is recalling certain 2019 Cayenne models due to a potential failure in the brake pad wear warning system. This could cause drivers to lose control while braking, increasing crash risk. Owners must update the instrument cluster software to fix the issue. Read more at govinfonow.com/recall/1224282-porsche-2019-cayenne-electrical-recall-brake-pad-warning-failure.

Source Summary by GovInfoNow · govinfonow.com/recall/1224282-porsche-2019-cayenne-electrical-recall-brake-pad-warning-failure · Updated October 5, 2026 · Official notice: NHTSA #19V115000

Cite this page

“Porsche 2019 Cayenne Electrical Recall: Brake Pad Warning Failure.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224282-porsche-2019-cayenne-electrical-recall-brake-pad-warning-failure. Based on NHTSA recall #19V115000 (https://www.nhtsa.gov/recalls?nhtsaId=19V115000).

Why it’s dangerous

The instrument cluster may not show a visual warning when brake pads are worn out. This means drivers might not know when their brakes need replacement, increasing the chance of losing control during braking and causing a crash.

Who’s affected

Owners of 2019 Porsche Cayenne models are affected. Drivers of these vehicles face the highest risk due to the potential loss of brake pad warning alerts.

How to tell if you have this one

Check for 2019 Cayenne models. The recall started April 19, 2019, and applies to specific model years and trims as listed in the official notice.

  • Brand
    Porsche
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Porsche

    Reach out to Porsche customer service at 1-800-767-7243 to schedule a software update for the instrument cluster.

Official remedy

What NHTSA says to do

Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The instrument cluster may not provide a visual warning when brake pads are worn out, which could cause drivers to lose control while braking and increase crash risk.

How can I tell if my vehicle is affected?

Check if your 2019 Cayenne is listed in the official recall notice, which includes specific model years and trims.

Is there a deadline to fix this?

The recall began April 19, 2019, but there is no specific deadline for the software update; owners can contact Porsche for the fix at any time.

Take action

Contact Porsche

We’ve drafted a message you can send Porsche to request your refund or repair — edit it as you like.

Subject: Recall 19V115000 — Porsche Porsche

Hello,

I own a Porsche that is covered by recall 19V115000 from Porsche.

The official recall notice states: Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019.  Owners may contact Porsche customer service at 1-800-767-7243.  Porsche's number for this recall is AKA1/AKA0.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V115000 (February 20, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA