Nissan recalls 2020 Murano vehicles with potential ball joint separation causing loss of control and crash risk. Owners notified via mail; free replacement of transverse links and alignment offered.
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Nissan is recalling certain 2020 Murano vehicles due to a risk that the transverse link could separate from the ball joint, potentially causing loss of vehicle control and increasing crash risk. This issue affects vehicles manufactured with incorrect lot codes that need replacement and alignment.
The transverse link may separate from the ball joint due to improper manufacturing, which can lead to sudden loss of vehicle control. This separation increases the risk of a crash, especially during maneuvers requiring steering adjustments.
Owners of 2020 Nissan Murano vehicles with incorrect transverse link lot codes are affected. Drivers and passengers in these vehicles face the risk of loss of control during normal driving conditions.
Check your 2020 Nissan Murano for the transverse link lot code. The recall applies to vehicles with incorrect lot codes that need replacement and alignment.
Contact Nissan customer service at 1-800-867-7669 to verify your vehicle's transverse link lot code.
If your lot code is incorrect, Nissan will replace the transverse link and perform a vehicle alignment at no cost.
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Check your 2020 Nissan Murano for the transverse link lot code. The recall applies to vehicles with incorrect lot codes that need replacement and alignment.
Contact Nissan customer service at 1-800-867-7669 to have the transverse link replaced and vehicle alignment performed at no cost.
We’ve drafted a message you can send Nissan to request your refund or repair — edit it as you like.
Subject: Recall 21V170000 — Nissan Nissan Hello, I own a Nissan that is covered by recall 21V170000 from Nissan. The official recall notice states: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
