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Use caution Vehicle recall · NHTSA · Published February 17, 2023

Mercedes-Benz Sprinter 2020: Overheating HVAC Wiring Fire Risk

Mercedes-Benz Sprinter 2020 models with overheating HVAC wiring may cause fire. Owners must use HVAC blower in manual mode only while engine running. Free repair available.

🇺🇸 NHTSA recall #23V100000VehicleMercedes-Benz ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Mercedes-Benz Sprinter 2020 vehicles with a specific HVAC wiring issue could overheat and cause fire. Owners must switch to manual blower mode while the engine is running to prevent fire risk. Read more at govinfonow.com/recall/79896-mercedes-benz-sprinter-2020-overheating-hvac-wiring-fire-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79896-mercedes-benz-sprinter-2020-overheating-hvac-wiring-fire-risk · Updated October 4, 2026 · Official notice: NHTSA #23V100000

Cite this page

“Mercedes-Benz Sprinter 2020: Overheating HVAC Wiring Fire Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79896-mercedes-benz-sprinter-2020-overheating-hvac-wiring-fire-risk. Based on NHTSA recall #23V100000 (https://www.nhtsa.gov/recalls?nhtsaId=23V100000).

Why it’s dangerous

The HVAC blower motor circuit may be inadequate, causing the wiring harness to overheat. This overheating can lead to fire if the wiring harness is not properly managed.

Who’s affected

Owners of 2019-2020 Mercedes-Benz Sprinter VS30 vehicles are affected. Drivers using automatic HVAC settings with the engine running are at higher risk.

How to tell if you have this one

Check for 2019-2020 Mercedes-Benz Sprinter VS30 vehicles. The issue affects models with an overheating HVAC wiring harness that requires manual blower mode use.

  • Brand
    Mercedes-Benz
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Use Blower in Manual Mode

    Only operate the HVAC front blower in manual mode when the engine is running.

  2. Avoid Extreme Settings

    Do not use maximum blower or lowest/highest temperature settings until the repair is completed.

  3. Get Free Repair

    Dealers will replace the fuse and wiring harness at no cost.

Official remedy

What NHTSA says to do

Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

How this recall unfolded

Recall timeline

Owners were mailed letters 4 months after NHTSA received the defect report.

1. NHTSA received the defect report: Feb 17, 202312. Owner letters mailed: Jun 26, 202322023
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Mercedes-Benz

We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.

Subject: Recall 23V100000 — Mercedes-Benz Sprinter 2020: Overheating HVAC Wiring Fire Risk

Hello,

I own a Mercedes-Benz Sprinter 2020: Overheating HVAC Wiring Fire Risk that is covered by recall 23V100000 from Mercedes-Benz.

The official recall notice states: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V100000 (February 17, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA