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Vehicle recall · NHTSA · Published March 6, 2020

MERCEDES-BENZ SPRINTER (VS30) (2020) recall — Air Bags

Mercedes-Benz Sprinter 2020 models with swivel seats may have wiring harnesses that become damaged, causing side airbags to deploy incorrectly or not deploy during crashes. Owners must have wiring inspected and repaired by authorized dealers.

🇺🇸 NHTSA recall #20V322000VehicleMercedes-Benz ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Mercedes-Benz Sprinter vans from 2020 with swivel seats are being recalled because wiring harnesses may be damaged, causing side airbags to deploy incorrectly or fail during crashes. This could increase injury risk for vehicle occupants. Read more at govinfonow.com/recall/79895-mercedes-benz-sprinter-2020-air-bag-recall-damaged-wiring-may.

Source Summary by GovInfoNow · govinfonow.com/recall/79895-mercedes-benz-sprinter-2020-air-bag-recall-damaged-wiring-may · Updated October 5, 2026 · Official notice: NHTSA #20V322000

Cite this page

“Mercedes-Benz Sprinter 2020 Air Bag Recall: Damaged Wiring May Cause Inadvertent Deployment.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/79895-mercedes-benz-sprinter-2020-air-bag-recall-damaged-wiring-may. Based on NHTSA recall #20V322000 (https://www.nhtsa.gov/recalls?nhtsaId=20V322000).

Why it’s dangerous

If the wiring harness is damaged, the side airbag may deploy unexpectedly or not deploy when needed during a crash. This could cause injuries to vehicle occupants by failing to protect them properly.

Who’s affected

Owners of 2020 Mercedes-Benz Sprinter vans with swivel seats are affected. Drivers and passengers in these vehicles are at risk if the airbag wiring is damaged.

How to tell if you have this one

Check for 2020 Mercedes-Benz Sprinter vans with swivel seats. The recall covers models sold starting August 24, 2020, with the VIN prefix VS30.

  • Brand
    Mercedes-Benz
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DVUSA

    Call 1-877-762-8267 to schedule a wiring inspection and repair by an authorized Mercedes-Benz or Freightliner Sprinter dealer.

  2. Have Wiring Inspected

    An authorized dealer will inspect the front seat wiring harness routing and repair it if needed, adding clips or cable ties to prevent damage.

Official remedy

What NHTSA says to do

DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The wiring harnesses for front seats may be routed incorrectly and become damaged in swivel seat frames, causing side airbags to deploy incorrectly or fail during crashes.

How do I know if my Sprinter is affected?

Your 2020 Mercedes-Benz Sprinter with swivel seats is affected. The recall began August 24, 2020, and covers models with the VS30 platform.

Is there a risk of serious injury?

Yes, if the wiring harness is damaged, side airbags may deploy incorrectly or not deploy during a crash, increasing injury risk for vehicle occupants.

Take action

Contact Mercedes-Benz

We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.

Subject: Recall 20V322000 — Mercedes-Benz Mercedes-Benz

Hello,

I own a Mercedes-Benz that is covered by recall 20V322000 from Mercedes-Benz.

The official recall notice states: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge.  The recall began August 24, 2020.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3DREHSIK.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V322000 (March 6, 2020)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA