MERCEDES-BENZ SPRINTER 4500 (2020) recall — Power Train
Daimler Vans USA recalls 2020 Mercedes-Benz Sprinter 4500 vehicles with a risk of rollaway due to a parking brake issue. Owners must contact dealers for free software updates to prevent crashes.
Use caution until it’s fixed
Vehicle rollaway increases the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2020 Sprinter 4500 vehicles that could roll away if the parking brake fails. This risk could lead to crashes if the vehicle moves unexpectedly while parked. Read more at govinfonow.com/recall/79888-mercedes-benz-sprinter-4500-2020-recall-rollaway-risk-from-faulty.
Source Summary by GovInfoNow · govinfonow.com/recall/79888-mercedes-benz-sprinter-4500-2020-recall-rollaway-risk-from-faulty · Updated October 4, 2026 · Official notice: NHTSA #22V796000
Cite this page
“Mercedes-Benz Sprinter 4500 (2020) recall: Rollaway risk from faulty parking brake.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79888-mercedes-benz-sprinter-4500-2020-recall-rollaway-risk-from-faulty. Based on NHTSA recall #22V796000 (https://www.nhtsa.gov/recalls?nhtsaId=22V796000).
Why it’s dangerous
The guide bushing on the parking pawl may fatigue over time, causing the parking brake to fail. If the brake doesn't engage properly, the vehicle could roll away, increasing crash risk.
Who’s affected
Owners of 2020 Mercedes-Benz Sprinter 4500 vehicles with manual parking brakes and 7-speed automatic transmissions are affected. Drivers who park on slopes or in areas where rollaway could cause accidents are at higher risk.
How to tell if you have this one
Check if your vehicle has a manual parking brake and 7-speed automatic transmission. The recall covers 2020 Mercedes-Benz Sprinter 4500 models sold between 2019 and 2022.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact Dealer for Software Update
Dealers will provide a free software update for the electronic stability, transmission control, and ignition switch modules to fix the parking brake issue.
What NHTSA says to do
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Questions people ask
Why is this recall happening?
The guide bushing on the parking pawl may fatigue, causing the parking brake to fail and leading to vehicle rollaway.
How can I check if my vehicle is affected?
Check if your 2020 Mercedes-Benz Sprinter 4500 has a manual parking brake and 7-speed automatic transmission.
What should I do if I own this vehicle?
Contact a dealer for a free software update to prevent rollaway risks. You can also call DVUSA customer service at 1-877-762-8267.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 22V796000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 22V796000 from Mercedes-Benz. The official recall notice states: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #22V796000 (October 21, 2022)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.