Daimler Vans USA recalls 2020 Mercedes-Benz Sprinter 4500 vehicles with rearview camera software error that may cause crashes. Owners must update software free of charge.
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Mercedes-Benz Sprinter 4500 (2020) vehicles have a rearview camera software error that could cause crashes. This recall affects drivers who rely on the camera for safe rear visibility.
The rearview camera software error prevents the display of the rearview image. This reduces the driver's ability to see behind the vehicle, increasing crash risk during maneuvers.
Owners of 2020 Mercedes-Benz Sprinter 4500 vehicles are affected. Drivers who use the rearview camera for safe rear visibility are most at risk.
Check for 2020 Mercedes-Benz Sprinter 4500 vehicles. The recall covers models from 2019-2021, but the specific 2020 model is affected.
Dealers will update the rearview camera software for free. Contact DVUSA customer service at 1-877-762-8267 for assistance.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
The rearview camera software error prevents the display of the rearview image, which reduces the driver's ability to see behind the vehicle and increases crash risk.
Check if you own a 2020 Mercedes-Benz Sprinter 4500 vehicle. The recall covers models from 2019-2021, but the specific 2020 model is affected.
Contact DVUSA customer service at 1-877-762-8267 to schedule a software update at a dealer. The update is free.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 22V281000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 22V281000 from Mercedes-Benz. The official recall notice states: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
