MERCEDES-BENZ SPRINTER 4500 (2020) recall — Steering
Mercedes-Benz is recalling 2020 Sprinter 4500 vehicles due to potential power steering fluid leaks causing sudden loss of steering assist. Owners must contact DVUSA for free clamp installation.
Use caution until it’s fixed
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2020 Sprinter 4500 vehicles because hydraulic power steering hoses can detach, causing fluid leaks that may lead to sudden loss of steering power. This could increase crash risk during normal driving. Read more at govinfonow.com/recall/79877-mercedes-benz-sprinter-4500-2020-steering-recall-risk-of-power.
Source Summary by GovInfoNow · govinfonow.com/recall/79877-mercedes-benz-sprinter-4500-2020-steering-recall-risk-of-power · Updated October 4, 2026 · Official notice: NHTSA #21V241000
Cite this page
“Mercedes-Benz Sprinter 4500 (2020) Steering Recall: Risk of Power Loss.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79877-mercedes-benz-sprinter-4500-2020-steering-recall-risk-of-power. Based on NHTSA recall #21V241000 (https://www.nhtsa.gov/recalls?nhtsaId=21V241000).
Why it’s dangerous
The hydraulic power steering return line hoses can detach, causing hydraulic fluid to leak. This leak may lead to sudden loss of power steering assist, making it harder to control the vehicle and increasing crash risk.
Who’s affected
Owners of 2020 Mercedes-Benz Sprinter 4500 vehicles are affected. Drivers using these vehicles without the fix are at risk of sudden steering loss.
How to tell if you have this one
Check for 2020 Mercedes-Benz Sprinter 4500 vehicles. The recall affects specific models sold between 2019 and 2020.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to schedule free installation of a screw-type clamp.
Get Free Clamp Installation
Dealers will install a screw-type clamp to prevent hose detachment and fluid leaks.
What NHTSA says to do
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Questions people ask
Why is this recall happening?
The hydraulic power steering return line hoses may detach, causing hydraulic fluid leaks that could lead to sudden loss of power steering assist.
How do I know if my vehicle is affected?
Check if you own a 2020 Mercedes-Benz Sprinter 4500 vehicle, as this recall covers specific models sold between 2019 and 2020.
Is there a deadline for fixing this?
The recall does not specify a deadline for the fix; dealers will install the clamp free of charge when notified.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 21V241000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 21V241000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V241000 (June 4, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.