MERCEDES-BENZ SPRINTER 4500 (2020) recall — Electrical System
Mercedes-Benz Sprinter 4500 (2020) vehicles with faulty wiring may cause side airbags to not deploy or deploy incorrectly, increasing injury risk. Owners must have dealers fix the wiring harness.
Use caution until it’s fixed
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz Sprinter 4500 (2020) vehicles with faulty wiring harnesses may cause side airbags to not deploy or deploy incorrectly, increasing injury risk. Affected vehicles need a free dealer fix to prevent this issue. Read more at govinfonow.com/recall/79875-mercedes-benz-sprinter-4500-2020-electrical-recall-side-airbag-deployment.
Source Summary by GovInfoNow · govinfonow.com/recall/79875-mercedes-benz-sprinter-4500-2020-electrical-recall-side-airbag-deployment · Updated October 4, 2026 · Official notice: NHTSA #21V410000
Cite this page
“Mercedes-Benz Sprinter 4500 (2020) Electrical Recall: Side Airbag Deployment Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79875-mercedes-benz-sprinter-4500-2020-electrical-recall-side-airbag-deployment. Based on NHTSA recall #21V410000 (https://www.nhtsa.gov/recalls?nhtsaId=21V410000).
Why it’s dangerous
The wiring harnesses for the front seats may be routed incorrectly and become jammed in the swivel seat frames. This can prevent side airbags from deploying as designed or deploy inadvertently, increasing injury risk during collisions.
Who’s affected
Owners of 2019-2021 Mercedes-Benz Sprinter 4500 (2020) vehicles with swivel seats are affected. Drivers and passengers in these vehicles are at risk if the airbag fails to deploy properly.
How to tell if you have this one
Check if your vehicle has swivel seats and was manufactured between 2019 and 2021. The recall covers Mercedes-Benz Sprinter 4500 (2020) models.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact Dealer for Fix
Dealers will attach the mounting clip to the correct position for free to fix the wiring harness issue.
Check Notification Letter
Owner notification letters were mailed on August 11, 2021, so you should have received one if affected.
August 11, 2021
What NHTSA says to do
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Questions people ask
Why is this recall happening?
The wiring harnesses for the front seats may be routed incorrectly and become jammed in the swivel seat frames, causing side airbags to not deploy or deploy incorrectly.
How do I know if my vehicle is affected?
Check if your vehicle has swivel seats and was manufactured between 2019 and 2021. The recall covers Mercedes-Benz Sprinter 4500 (2020) models.
What should I do if I have this vehicle?
Dealers will attach the mounting clip to the correct position for free. You can also contact DVUSA customer service at 1-877-762-8267.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 21V410000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 21V410000 from Mercedes-Benz. The official recall notice states: Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V410000 (February 6, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.