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Use caution Vehicle recall · NHTSA · Published December 21, 2020

Mercedes-Benz Sprinter 4500 (2020) Recall: Brake Air Risk Increases Crash Risk

Mercedes-Benz Sprinter 4500 (2020) vehicles with hydraulic brake issues may have air in the brake system, increasing crash risk. Owners must contact DVUSA for free rear brake caliper replacement.

🇺🇸 NHTSA recall #20V802000VehicleMercedes-Benz ›
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✎ GovInfoNow plain-language explainer

Mercedes-Benz Sprinter 4500 (2020) vehicles with hydraulic brakes may have air in the system, increasing crash risk. Owners need to get rear brake calipers replaced free by DVUSA. Read more at govinfonow.com/recall/79872-mercedes-benz-sprinter-4500-2020-recall-brake-air-risk-increases.

Source Summary by GovInfoNow · govinfonow.com/recall/79872-mercedes-benz-sprinter-4500-2020-recall-brake-air-risk-increases · Updated August 18, 2026 · Official notice: NHTSA #20V802000

Cite this page

“Mercedes-Benz Sprinter 4500 (2020) Recall: Brake Air Risk Increases Crash Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79872-mercedes-benz-sprinter-4500-2020-recall-brake-air-risk-increases. Based on NHTSA recall #20V802000 (https://www.nhtsa.gov/recalls?nhtsaId=20V802000).

Daimler Vans USA, LLC is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles due to a brake system hazard, according to the National Highway Traffic Safety Administration (NHTSA) on December 21, 2020. Owners should contact DVUSA customer service at 1-877-762-8267 for a free rear brake caliper replacement.

How to tell if you have it

  • Freightliner Sprinter 1500, 2019-2020
  • Freightliner Sprinter 2500, 2019-2020
  • Freightliner Sprinter 3500, 2019-2020
  • Freightliner Sprinter 4500, 2019-2020
  • Mercedes-Benz Sprinter 1500, 2019-2020
  • Mercedes-Benz Sprinter 2500, 2019-2020
  • Mercedes-Benz Sprinter 3500, 2019-2020
  • Mercedes-Benz Sprinter 4500, 2019-2020

What to do

DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

The hazard

Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

Context

GovInfoNow's records show Daimler Vans USA, LLC has 102 other recalls on record since February 18, 2016. Other recent recalls of similar products include Mercedes-Benz Metris 2023 Air Bags: Risk of Injury in Crashes (June 2, 2026), Mercedes-Benz Metris 2023: Rearview Camera Not Displaying Increases Crash Risk (November 7, 2025), and Mercedes-Benz Sprinter 2500 (2025) Recall: Forward Collision Avoidance System Failure (October 17, 2025). NHTSA has received 4 owner complaints for the 2019 Freightliner Sprinter 2500 with a latest receipt of May 9, 2023, and 7 owner complaints for the 2020 Freightliner Sprinter 2500 with a latest receipt of September 5, 2025.

How to tell if you have this one

Check for 2019-2020 Mercedes-Benz Sprinter 4500 models with electric parking brakes. The recall covers vehicles where the rear brake calipers may leak brake fluid into the electric parking brake system.

  • Brand
    Mercedes-Benz
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DVUSA

    Call 1-877-762-8267 to schedule free rear brake caliper replacement.

Official remedy

What NHTSA says to do

DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

How this recall unfolded

Recall timeline

Owners were mailed letters 12 months after NHTSA received the defect report.

1. NHTSA received the defect report: Dec 21, 202012. Owner letters mailed: Jan 4, 2022220202022
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Mercedes-Benz

We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.

Subject: Recall 20V802000 — Mercedes-Benz Sprinter 4500 (2020) Recall: Brake Air Risk Increases Crash Risk

Hello,

I own a Mercedes-Benz Sprinter 4500 (2020) Recall: Brake Air Risk Increases Crash Risk that is covered by recall 20V802000 from Mercedes-Benz.

The official recall notice states: DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V802000 (December 21, 2020)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA