Skip to content
Vehicle recall · NHTSA · Published July 14, 2023

MAZDA CX-3 (2020) recall — Back Over Prevention

Mazda recalls 2020 CX-3 models with rearview camera that may show flickering or distorted images, increasing crash risk. Free repairs to fix camera and wiring harness.

🇺🇸 NHTSA recall #23V487000VehicleMazda ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No email on file — call instead.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Mazda is recalling certain 2020 CX-3 vehicles because their rearview camera may display flickering or distorted images, reducing the driver's rear view and raising crash risk. Owners should get the camera inspected and repaired by a dealer at no cost. Read more at govinfonow.com/recall/79869-mazda-cx-3-2020-recall-rearview-camera-malfunction-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79869-mazda-cx-3-2020-recall-rearview-camera-malfunction-risk · Updated October 4, 2026 · Official notice: NHTSA #23V487000

Cite this page

“Mazda CX-3 (2020) Recall: Rearview Camera Malfunction Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79869-mazda-cx-3-2020-recall-rearview-camera-malfunction-risk. Based on NHTSA recall #23V487000 (https://www.nhtsa.gov/recalls?nhtsaId=23V487000).

Why it’s dangerous

The rearview camera may show flickering or distorted images, reducing the driver's ability to see behind the vehicle. This increases the risk of a crash or injury when reversing or changing lanes.

Who’s affected

Owners of 2020 Mazda CX-3 vehicles are affected. Drivers with poor rear view due to camera issues face higher crash risk.

How to tell if you have this one

Check if your 2020 Mazda CX-3 has a rearview camera that shows flickering or distorted images. The recall covers specific model years and regions.

  • Brand
    Mazda
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Mazda Customer Service

    Call 1-800-222-5500, Option 6 to confirm if your vehicle is affected and schedule repairs.

  2. Get Rearview Camera Inspected

    Dealers will inspect and replace the rearview camera if needed to fix the display issue.

  3. Receive Wiring Harness Fix

    Dealers will install a wiring harness fastening seal to prevent future issues.

Official remedy

What NHTSA says to do

Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.

✎ GovInfoNow

Questions people ask

Why is my rearview camera showing flickering or distorted images?

The recall covers vehicles where the rearview camera may display flickering or distorted images, which reduces the driver's rear view.

How do I know if my vehicle is affected?

Check if your 2020 Mazda CX-3 has a rearview camera that shows flickering or distorted images. The recall covers specific model years and regions.

Are repairs free?

Yes, dealers will inspect and replace the rearview camera and install a wiring harness fastening seal at no cost.

When will I get the repair?

Dealers will perform repairs once you contact Mazda customer service. The final notification letters were mailed in August 2024 for affected states.

Take action

Contact Mazda

We’ve drafted a message you can send Mazda to request your refund or repair — edit it as you like.

Subject: Recall 23V487000 — Mazda Mazda

Hello,

I own a Mazda that is covered by recall 23V487000 from Mazda.

The official recall notice states: Dealers will inspect and replace the rearview camera, as necessary.  In addition, dealers will install a wiring harness fastening seal.  All repairs will be performed free of charge.   Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023.  Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024.  The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025.  Owners may contact Mazda customer service at 1-800-222-5500, Option 6.  Mazda's number for this recall is 6023G.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V487000 (July 14, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA