Mazda CX-30 (2020) recall: Power liftgate may lower unexpectedly while accessing rear
Mazda is recalling certain 2020-2021 CX-30 vehicles where the power liftgate may partially lower unexpectedly when parked uphill, increasing injury risk during rear access.
Use caution until it’s fixed
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Contact the company
What happened, in plain English
Mazda is recalling some 2020-2021 CX-30 vehicles because the power liftgate might unexpectedly lower while someone is accessing the rear storage area. This could cause injury if the liftgate moves while the person is reaching into the vehicle. Read more at govinfonow.com/recall/79867-mazda-cx-30-2020-recall-power-liftgate-may-lower-unexpectedly.
Source Summary by GovInfoNow · govinfonow.com/recall/79867-mazda-cx-30-2020-recall-power-liftgate-may-lower-unexpectedly · Updated October 4, 2026 · Official notice: NHTSA #21V086000
Cite this page
“Mazda CX-30 (2020) recall: Power liftgate may lower unexpectedly while accessing rear.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79867-mazda-cx-30-2020-recall-power-liftgate-may-lower-unexpectedly. Based on NHTSA recall #21V086000 (https://www.nhtsa.gov/recalls?nhtsaId=21V086000).
Why it’s dangerous
When a 2020-2021 CX-30 is parked facing uphill on a slope, the power liftgate may partially lower unexpectedly after being fully opened. This can happen while someone is reaching into the rear storage area, potentially causing injury.
Who’s affected
Owners of 2020-2021 Mazda CX-30 vehicles with the power liftgate are affected. People who frequently access the rear storage area while the vehicle is parked uphill are most at risk.
How to tell if you have this one
Check if your 2020-2021 Mazda CX-30 has a power liftgate. The recall affects vehicles that may partially lower unexpectedly when parked uphill.
- Brand
Mazda- Category
Vehicle
What to do — step by step
Contact Mazda Customer Service
Call 1-800-222-5500 option 4 to get your recall number and schedule a free software update and inspection.
Get Software Update and Inspection
Dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary.
What NHTSA says to do
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
How this recall unfolded
Recall timeline
2 dated steps over 49 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Contact Mazda
We’ve drafted a message you can send Mazda to request your refund or repair — edit it as you like.
Subject: Recall 21V086000 — Mazda CX-30 (2020) recall: Power liftgate may lower unexpectedly while accessing rear Hello, I own a Mazda CX-30 (2020) recall: Power liftgate may lower unexpectedly while accessing rear that is covered by recall 21V086000 from Mazda. The official recall notice states: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V086000 (February 18, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.