Mazda CX-9 (2020) Seats Recall: Risk of Injury During Crashes
Mazda recalls 2020-2021 CX-9 vehicles with 60/40 split second-row seats due to potential seat sliding forward in crashes, increasing injury risk. Owners must have seats replaced free by dealers.
Use caution until it’s fixed
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Contact the company
What happened, in plain English
Mazda is recalling certain 2020-2021 CX-9 vehicles with 60/40 split second-row seats. The left-side seat may slide forward during a crash, increasing injury risk for belted occupants. Read more at govinfonow.com/recall/79865-mazda-cx-9-2020-seats-recall-risk-of-injury-during.
Source Summary by GovInfoNow · govinfonow.com/recall/79865-mazda-cx-9-2020-seats-recall-risk-of-injury-during · Updated October 4, 2026 · Official notice: NHTSA #21V750000
Cite this page
“Mazda CX-9 (2020) Seats Recall: Risk of Injury During Crashes.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79865-mazda-cx-9-2020-seats-recall-risk-of-injury-during. Based on NHTSA recall #21V750000 (https://www.nhtsa.gov/recalls?nhtsaId=21V750000).
Why it’s dangerous
During a crash, the left-side second-row seat can slide forward unexpectedly. This transfers excessive force to a belted occupant, increasing their risk of injury.
Who’s affected
Owners of 2020-2021 Mazda CX-9 vehicles with 60/40 split bench second-row seats are affected. Drivers and passengers in the second row are most at risk during crashes.
How to tell if you have this one
Check if your 2020-2021 Mazda CX-9 has 60/40 split bench second-row seats. The recall covers vehicles where the left-side seat may slide forward during a crash.
- Brand
Mazda- Category
Vehicle
What to do — step by step
Contact Mazda Customer Service
Call 1-800-222-5500, Option 4 to schedule a seat replacement.
Have Seats Replaced
Dealers will replace the internal parts of the affected second-row seats at no cost.
What NHTSA says to do
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
How this recall unfolded
Recall timeline
Owners were mailed letters 38 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Mazda
We’ve drafted a message you can send Mazda to request your refund or repair — edit it as you like.
Subject: Recall 21V750000 — Mazda CX-9 (2020) Seats Recall: Risk of Injury During Crashes Hello, I own a Mazda CX-9 (2020) Seats Recall: Risk of Injury During Crashes that is covered by recall 21V750000 from Mazda. The official recall notice states: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V750000 (September 27, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.