Skip to content
Vehicle recall · NHTSA · Published May 24, 2024

LINCOLN AVIATOR (2020) recall — Back Over Prevention

Ford is recalling 2020-2024 Lincoln Aviators with rearview camera flickering due to cell phone interference. Owners must stop using phones while reversing until repairs are made.

🇺🇸 NHTSA recall #24V368000VehicleFord ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No email on file — call instead.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Ford is recalling certain 2020-2024 Lincoln Aviator vehicles because their rearview cameras can flicker or distort when cell phones are used nearby, potentially reducing rear visibility and increasing crash risk. This issue requires a free fix from dealers to prevent safety hazards. Read more at govinfonow.com/recall/79851-ford-lincoln-aviator-2020-recall-cell-phone-use-during-reversing.

Source Summary by GovInfoNow · govinfonow.com/recall/79851-ford-lincoln-aviator-2020-recall-cell-phone-use-during-reversing · Updated August 18, 2026 · Official notice: NHTSA #24V368000

Cite this page

“Ford Lincoln Aviator 2020 recall: Cell phone use during reversing may cause rearview camera issues.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79851-ford-lincoln-aviator-2020-recall-cell-phone-use-during-reversing. Based on NHTSA recall #24V368000 (https://www.nhtsa.gov/recalls?nhtsaId=24V368000).

Why it’s dangerous

The rearview camera can flicker or become distorted when electromagnetic interference from a cell phone occurs. This reduces the driver's ability to see behind the vehicle during reversing, increasing the chance of a crash.

Who’s affected

Owners of 2020-2024 Lincoln Aviator vehicles are affected. Drivers who reverse with a cell phone nearby are most at risk of reduced rear visibility.

How to tell if you have this one

Check if your Lincoln Aviator was manufactured between 2020 and 2024. The issue affects vehicles with the accessory protocol image module (APIM) that can be impacted by cell phones.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Stop Using Phone While Reversing

    Do not use cell phones while reversing until the dealer completes the free shielding installation on the accessory protocol image module.

  2. Contact Ford Customer Service

    Call Ford at 1-866-436-7332 to schedule a repair or get more information about the recall.

Official remedy

What NHTSA says to do

Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S35.

✎ GovInfoNow

Questions people ask

Why is my rearview camera flickering?

The recall indicates that electromagnetic interference from cell phones can cause the rearview camera image to flicker or distort. This is not a normal malfunction but a specific interference issue.

How do I know if my vehicle is affected?

Your Lincoln Aviator was manufactured between 2020 and 2024. The issue affects vehicles with the accessory protocol image module (APIM) that can be impacted by cell phones.

Is there a fee for the fix?

No, dealers will install shielding on the accessory protocol image module (APIM) free of charge.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 24V368000 — Ford Ford

Hello,

I own a Ford that is covered by recall 24V368000 from Ford.

The official recall notice states: Owners are advised not to use their cell phones while reversing until the remedy is completed.  Dealers will install shielding on the accessory protocol image module (APIM), free of charge.  Owner notification letters were mailed on October 23, 2024.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S35.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V368000 (May 24, 2024)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA