Ford is recalling 2020 Lincoln Nautilus vehicles with 16-way seats due to air bag deployment risks. Owners must have seat cushion frames inspected and wire harnesses repaired to prevent injury.
An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
Ford is recalling 2020 Lincoln Nautilus vehicles with 16-way electric tilt seats because the seat cushion frame edge can damage the wire harness when tilting. This may cause the air bag to deploy accidentally or fail to deploy during a crash, increasing injury risk.
When the seat is tilted, the cushion frame edge can contact the wire harness. This may damage the wires, causing the air bag to deploy unexpectedly or not deploy during a crash, both of which can lead to injury.
Owners of 2020 Lincoln Nautilus vehicles with 16-way electric tilt seats are affected. Drivers and passengers who use the seat tilt function regularly are at higher risk.
Check if your 2020 Lincoln Nautilus has 16-way electric tilt seats. The recall covers vehicles sold from August 2019 to 2020.
Call 1-866-436-7332 to schedule a repair or replacement of the seat harness.
Dealers will inspect the seat cushion frame edge for damage and repair or replace the wire harness if needed.
Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
The seat cushion frame edge can contact the wire harness when tilting, potentially damaging wires and causing air bag deployment issues.
No, but the seat should be inspected and repaired by a dealer to prevent air bag problems.
Your 2020 Lincoln Nautilus with 16-way electric tilt seats is affected, as the recall covers vehicles sold from August 2019 to 2020.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 20V414000 — Ford Ford Hello, I own a Ford that is covered by recall 20V414000 from Ford. The official recall notice states: Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.