Toyota is recalling 2020 Lexus ES models with a faulty airbag sensor that may not deploy during crashes, increasing injury risk. Owners must have the sensor checked by dealers for free.
An air bag that does not deploy during a crash increases the risk of injury.
Toyota is recalling certain 2020 Lexus ES models because a short circuit in the airbag sensor might prevent the front passenger airbag from deploying during a crash. This increases the risk of injury to drivers and passengers.
A short circuit in the Occupant Classification System (OCS) sensor can prevent the front passenger airbag from deploying during a crash. This increases the risk of injury to the driver or front passenger.
Owners of 2020 Lexus ES models are affected. Front passenger occupants are at higher risk if the airbag fails to deploy during a crash.
Check if your vehicle is a 2020 Lexus ES model. The recall covers specific model years and trim levels as listed in the official notice.
Call 1-800-331-4331 to get details about your vehicle and the recall process.
Dealers will inspect and replace the OCS sensor if necessary, free of charge.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
The recall is for a potential short circuit in the Occupant Classification System (OCS) sensor that may prevent the front passenger airbag from deploying during a crash.
Your vehicle is affected if it is a 2020 Lexus ES model, as listed in the official recall notice.
The recall process is ongoing with letters mailed through January 2026, but dealers will inspect and replace the sensor as needed.
We’ve drafted a message you can send Lexus to request your refund or repair — edit it as you like.
Subject: Recall 23V865000 — Lexus Lexus Hello, I own a Lexus that is covered by recall 23V865000 from Lexus. The official recall notice states: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
