Use cautionVehicle recall · NHTSA · Published March 20, 2024
Kia 2020 Telluride Power Train Recall: Risk of Vehicle Roll Away
Kia recalls certain 2020-2024 Telluride vehicles due to potential vehicle roll away in PARK, increasing crash risk. Owners must manually engage emergency brake until fix.
“Kia 2020 Telluride Power Train Recall: Risk of Vehicle Roll Away.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79801-kia-2020-telluride-power-train-recall-risk-of-vehicle-roll. Based on NHTSA recall #24V214000 (https://www.nhtsa.gov/recalls?nhtsaId=24V214000).
Kia America, Inc. recalled 2020-2024 Kia Telluride vehicles due to a potential vehicle roll-away hazard, the National Highway Traffic Safety Administration announced on March 20, 2024. Owners should manually engage the emergency parking brake until the remedy is performed.
How to tell if you have it
Kia Telluride, 2020-2024
What to do
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owners may contact Kia customer service at 1-800-333-4542.
The hazard
The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK. A vehicle roll away increases the risk of a crash or injury.
Context
GovInfoNow's records show Kia America, Inc. has 67 other recalls on record since August 12, 2022. Other recent recalls of similar products include Ford Maverick 2026 Power Train Recall: Risk of Rolling Away (December 12, 2025), Ford F-350 SD (2026) Power Train Recall: Risk of Vehicle Rollaway (December 12, 2025), and Nissan Sentra 2025 Power Train Recall: Risk of Crash from Drive Power Loss (June 26, 2026).
How to tell if you have this one
This recall applies to 2020-2024 Kia Telluride vehicles. The issue was first reported in May 2024, and owner notification letters were mailed on May 15, 2024.
Brand
Kia
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Engage Emergency Brake
Manually engage the emergency parking brake before exiting the vehicle until the recall remedy is completed.
Contact Kia Customer Service
Reach out to Kia at 1-800-333-4542 to schedule a free repair for the electronic parking brake software update and intermediate shaft replacement if needed.
Official remedy
What NHTSA says to do
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
How this recall unfolded
Recall timeline
Owners were mailed letters 56 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Kia
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 24V214000 — Kia 2020 Telluride Power Train Recall: Risk of Vehicle Roll Away
Hello,
I own a Kia 2020 Telluride Power Train Recall: Risk of Vehicle Roll Away that is covered by recall 24V214000 from Kia.
The official recall notice states: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.