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Use caution Vehicle recall · NHTSA · Published November 9, 2019

Keystone 2020 Cougar 30RKD Trailers: Emergency Exit Handle Missing

Keystone is recalling certain 2020 Cougar 30RKD trailers due to missing emergency exit handles and labels, which could prevent trailer occupants from exiting during emergencies.

🇺🇸 NHTSA recall #19V650000VehicleKeystone ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Keystone is recalling specific 2020 Cougar 30RKD trailers because the emergency exit windows lack a red handle and 'EXIT' label. This could mean occupants don't know how to exit during an emergency, increasing injury risk. Read more at govinfonow.com/recall/79782-keystone-2020-cougar-30rkd-trailers-emergency-exit-handle-missing.

Source Summary by GovInfoNow · govinfonow.com/recall/79782-keystone-2020-cougar-30rkd-trailers-emergency-exit-handle-missing · Updated October 5, 2026 · Official notice: NHTSA #19V650000

Cite this page

“Keystone 2020 Cougar 30RKD Trailers: Emergency Exit Handle Missing.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/79782-keystone-2020-cougar-30rkd-trailers-emergency-exit-handle-missing. Based on NHTSA recall #19V650000 (https://www.nhtsa.gov/recalls?nhtsaId=19V650000).

Why it’s dangerous

If an emergency happens, the missing red handle and 'EXIT' label means trailer occupants might not know how to open the emergency exit window. This could delay escape and increase injury risk.

Who’s affected

Owners of 2020 Keystone Cougar 30RKD trailers are affected. Trailer occupants are most at risk if an emergency occurs and they cannot exit the vehicle.

How to tell if you have this one

Check for 2020 Cougar 30RKD trailers with emergency exit windows that lack a red handle and 'EXIT' label. The recall started October 9, 2019.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Keystone Customer Service

    Call 1-866-425-4369 to schedule a replacement of the exit handles and labels.

  2. Replace Exit Handles

    Dealers will replace the existing black exit handles with red handles and add an 'EXIT' label at no cost.

Official remedy

What NHTSA says to do

Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.

How this recall unfolded

Recall timeline

2 dated steps over 31 days.

1. Recall began: Oct 9, 201912. NHTSA received the defect report: Nov 9, 201922019
  1. Recall began
  2. NHTSA received the defect report

Dates from the agency record only; steps without a date are left out.

Take action

Contact Keystone

We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.

Subject: Recall 19V650000 — Keystone 2020 Cougar 30RKD Trailers: Emergency Exit Handle Missing

Hello,

I own a Keystone 2020 Cougar 30RKD Trailers: Emergency Exit Handle Missing that is covered by recall 19V650000 from Keystone.

The official recall notice states: Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V650000 (November 9, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA