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Use caution Vehicle recall · NHTSA · Published May 26, 2020

Keystone 2020 Cougar Travel Trailers: Fire Risk from Cooktop Flame Inversion

Keystone is recalling certain 2020-2021 Cougar travel trailers with Furrion cooktops due to potential flame inversion during furnace operation, risking fire and injury. Owners should contact customer service for free repairs.

🇺🇸 NHTSA recall #20V302000VehicleKeystone ›
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✎ GovInfoNow plain-language explainer

Keystone is recalling specific 2020-2021 Cougar travel trailers with Furrion cooktops because the cooktop burner can invert flames during furnace operation, creating a fire risk. This could lead to injury or fire if not fixed. Read more at govinfonow.com/recall/79781-keystone-2020-cougar-travel-trailers-fire-risk-from-cooktop-flame.

Source Summary by GovInfoNow · govinfonow.com/recall/79781-keystone-2020-cougar-travel-trailers-fire-risk-from-cooktop-flame · Updated August 18, 2026 · Official notice: NHTSA #20V302000

Cite this page

“Keystone 2020 Cougar Travel Trailers: Fire Risk from Cooktop Flame Inversion.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79781-keystone-2020-cougar-travel-trailers-fire-risk-from-cooktop-flame. Based on NHTSA recall #20V302000 (https://www.nhtsa.gov/recalls?nhtsaId=20V302000).

Keystone RV Company is recalling certain 2020-2021 Cougar travel trailers equipped with a Furrion range cooktop due to fire and injury risks. The National Highway Traffic Safety Administration announced the recall on May 26, 2020.

How to tell if you have it

  • Keystone Cougar, 2020-2021

What to do

Dealers will inspect the interior range cooktop with the furnace running and install a plywood panel to seal it as necessary, free of charge. Owners may contact Keystone customer service at 1-866-425-4369.

The hazard

The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the burner flame may invert, creating an increased risk of fire and injury.

Context

GovInfoNow's records show Keystone RV Company has 147 other recalls on record since June 18, 2009. Recent recalls include a May 18, 2026 notice for loose shock bolts on 2024-2026 Montana models and an April 2, 2026 recall regarding underbelly detachment risks. Other recent recalls of similar products include Tiffin Open Trail 2025-2026 Motorhomes (Dec. 23, 2025), Kia 2020 Telluride Seats (Feb. 7, 2026), and Ford Ranger 2024-2026 (April 14, 2026).

How to tell if you have this one

Check if your 2020-2021 Cougar travel trailer has model 24RDS with a Furrion range cooktop. The recall started July 17, 2020, and applies to specific models.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Customer Service

    Call Keystone at 1-866-425-4369 to schedule a free inspection and repair.

  2. Have Dealer Inspect Cooktop

    Dealers will inspect the interior range cooktop with the furnace running and install a plywood panel if needed.

Official remedy

What NHTSA says to do

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

How this recall unfolded

Recall timeline

2 dated steps over 52 days.

1. NHTSA received the defect report: May 26, 202012. Recall began: Jul 17, 202022020
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

Take action

Contact Keystone

We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.

Subject: Recall 20V302000 — Keystone 2020 Cougar Travel Trailers: Fire Risk from Cooktop Flame Inversion

Hello,

I own a Keystone 2020 Cougar Travel Trailers: Fire Risk from Cooktop Flame Inversion that is covered by recall 20V302000 from Keystone.

The official recall notice states: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V302000 (May 26, 2020)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA