Keystone is recalling certain 2020 Bullet 34RI RVs that may lack an emergency exit window, potentially delaying passenger evacuation during emergencies. Owners must have the window replaced free by dealers.
In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Keystone is recalling some 2020 Bullet 34RI RVs that might be missing an emergency exit window. This could delay passengers from exiting the vehicle during an emergency, increasing injury risk.
In emergencies, passengers need to exit the vehicle quickly. Without an egress window, they may take longer to escape, increasing the chance of injury from heat, fire, or other hazards.
Owners of 2020 Keystone Bullet 34RI RVs with overhead cabinets on the rear wall are most at risk. These trailers may lack an emergency exit window that could delay evacuation during emergencies.
Check if your 2020 Keystone Bullet 34RI has overhead cabinets on the rear wall. The recall applies to trailers that may be missing an egress window in the main living area.
Call 1-866-425-4369 to confirm your trailer is affected and schedule a free window replacement.
Dealers will replace the missing window with a new egress window at no cost once you contact customer service.
Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. The recall began March 12, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
The recall is because some 2020 Bullet 34RI RVs may be missing an emergency exit window, which could delay passenger evacuation during emergencies.
Check if your 2020 Keystone Bullet 34RI has overhead cabinets on the rear wall. Affected trailers may lack an egress window in the main living area.
Contact Keystone customer service at 1-866-425-4369 to schedule a free replacement of the missing egress window with a dealer.
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 20V118000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 20V118000 from Keystone. The official recall notice states: Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. The recall began March 12, 2020. Owners may contact Keystone customer service at 1-866-425-4369. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.