Newmar is recalling 2021-2023 Bay Star motorhomes due to potential failure of entry door latches, which could prevent emergency exit and increase injury risk.
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Newmar is recalling certain 2021-2023 Bay Star motorhomes because the entry door latch may fail during an emergency, preventing safe exit. This could lead to injury if occupants cannot quickly leave the vehicle.
The entry door latch may fail and become stuck, preventing occupants from entering or exiting the vehicle during an emergency. This could trap people inside and increase injury risk if they cannot escape.
Owners of 2021-2023 Newmar Bay Star or Canyon Star motorhomes are affected. Those who frequently need to exit the vehicle quickly during emergencies are at higher risk.
Check your 2021-2023 Newmar Bay Star or Canyon Star motorhome for the entry door latch. The recall covers all models sold from 2021 through 2023.
Call 1-800-731-8300 to schedule a door latch inspection and replacement if needed.
Dealers will inspect and replace the door latch at no cost if it fails to allow entry or exit.
Dealers will inspect and replace the door latch, as necessary, free of charge. Owner notification letters were be mailed April 28, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 597R.
The entry door latch may fail and become stuck, preventing safe exit during emergencies, which increases injury risk.
Your 2021-2023 Newmar Bay Star or Canyon Star motorhome is affected if it has the entry door latch that may fail.
Dealers will inspect and replace the door latch at no cost if it fails to allow entry or exit.
We’ve drafted a message you can send Newmar to request your refund or repair — edit it as you like.
Subject: Recall 23V138000 — Newmar Newmar Hello, I own a Newmar that is covered by recall 23V138000 from Newmar. The official recall notice states: Dealers will inspect and replace the door latch, as necessary, free of charge. Owner notification letters were be mailed April 28, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 597R. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
