Keystone is recalling certain 2022-2023 Cougar travel trailers that may lack an emergency exit window, increasing injury risk during emergencies. Owners should contact customer service for free window inspection.
Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
Keystone is recalling some 2022-2023 Cougar travel trailers that might not have an emergency exit window. Without this window, occupants could have fewer ways to escape during emergencies, raising injury risks.
These trailers may have been built without an emergency exit window. In an emergency, occupants would have fewer ways to exit the vehicle, potentially increasing injury risk.
Owners of 2022-2023 Keystone Cougar travel trailers are affected. Those who use these trailers as emergency vehicles or in areas with high fire risk may be at higher risk.
Check if your 2022-2023 Keystone Cougar travel trailer has an emergency exit window. The recall covers vehicles manufactured between 2022 and 2023.
Inspect your trailer for an emergency exit window as part of the recall inspection.
Call Keystone customer service at 1-866-425-4369 to schedule a free window inspection.
Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
No, the recall allows owners to keep using the trailer after inspection. The hazard requires a window check, not immediate discontinuation.
Check if your 2022-2023 Keystone Cougar travel trailer has an emergency exit window. The recall covers vehicles manufactured between 2022 and 2023.
The recall does not specify a deadline for the window replacement; dealers will inspect and replace it if necessary.
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 23V169000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 23V169000 from Keystone. The official recall notice states: Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
