Chrysler recalls 2020-2021 Jeep Wrangler models with rearview camera software error causing reduced rear visibility, increasing crash risk. Owners must update radio software for compliance with federal safety standards.
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Chrysler is recalling certain 2020-2021 Jeep Wrangler vehicles because a software error prevents the rearview camera from displaying images. This reduces the driver's rear view, increasing the risk of a crash. The fix involves updating the radio software at no cost.
A software error in the vehicle's radio system prevents the rearview camera from showing images. This reduces the driver's ability to see behind the vehicle, increasing the chance of a collision when reversing or parking.
Owners of 2020-2021 Jeep Wrangler vehicles with the affected radio software are most at risk. Drivers who frequently reverse or park in tight spaces may face higher crash risks.
Check if your 2020-2021 Jeep Wrangler has a radio software error that prevents the rearview camera from displaying images. The recall covers vehicles with the specific software version mentioned in the owner notification letters.
Dealers will update the radio software for free to fix the rearview camera display issue.
Owners can contact FCA US, LLC customer service at 1-800-853-1403 for assistance with the recall.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
The recall occurs because a software error prevents the rearview camera from displaying images, which reduces the driver's rear view and increases crash risk.
Your 2020-2021 Jeep Wrangler is affected if it has the specific radio software error that prevents the rearview camera from showing images.
The recall does not specify a deadline for the software update; dealers will provide the fix at no cost.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 22V638000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 22V638000 from Chrysler. The official recall notice states: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
