Jayco is recalling certain 2020-2021 Melbourne motorhomes due to instrument panel failure that may not display speed, fuel, or warning messages, increasing crash risk. Owners should contact customer service for free software update.
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Jayco is recalling 2020-2021 Melbourne and Melbourne Prestige motorhomes because the instrument panel may stop showing speed, fuel levels, or warning lights when the vehicle starts. This could lead to crashes if drivers don't see critical information.
The instrument cluster may fail to display speed, fuel levels, or warning messages when the vehicle starts. This means drivers could be unaware of critical conditions like low fuel or system warnings, increasing crash risk.
Owners of 2020-2021 Jayco Melbourne and Melbourne Prestige motorhomes are affected. Drivers using these vehicles without the updated instrument panel software are at risk of missing critical information.
Check if your vehicle was manufactured between 2020 and 2021. The recall covers Jayco Melbourne and Melbourne Prestige motorhomes. Owner notification letters were mailed June 15, 2023.
Call Jayco customer service at 1-800-283-8267 to schedule a free software update for your instrument cluster.
Dealers will update the instrument cluster software for free; this fixes the issue where critical information may not display.
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
The instrument cluster may fail to display speed, fuel levels, or warning messages when the vehicle starts, increasing crash risk.
Check if your vehicle was manufactured between 2020 and 2021 and is a Jayco Melbourne or Melbourne Prestige model. Owner notification letters were mailed June 15, 2023.
The recall does not specify a deadline; dealers will update the software free of charge when you contact customer service.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 23V390000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 23V390000 from Jayco. The official recall notice states: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
