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Use caution Vehicle recall · NHTSA · Published October 19, 2023

Jaguar I-Pace (2020) Electrical System Recall: Fire Risk from Overheating Battery

Jaguar recalls certain 2019-2023 I-Pace vehicles with potential high-voltage battery overheating leading to fire risk. Owners must park outside away from structures and wait 30 days after repair.

🇺🇸 NHTSA recall #23V709000VehicleJaguar ›
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✎ GovInfoNow plain-language explainer

Jaguar is recalling some 2019-2023 I-Pace electric vehicles because a previous repair might not have fixed the high-voltage battery, which could overheat and cause a fire. This means owners need to park their vehicles outside and away from buildings until the software update is done and for 30 days after. Read more at govinfonow.com/recall/79725-jaguar-i-pace-2020-electrical-system-recall-fire-risk-from.

Source Summary by GovInfoNow · govinfonow.com/recall/79725-jaguar-i-pace-2020-electrical-system-recall-fire-risk-from · Updated August 18, 2026 · Official notice: NHTSA #23V709000

Cite this page

“Jaguar I-Pace (2020) Electrical System Recall: Fire Risk from Overheating Battery.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79725-jaguar-i-pace-2020-electrical-system-recall-fire-risk-from. Based on NHTSA recall #23V709000 (https://www.nhtsa.gov/recalls?nhtsaId=23V709000).

Jaguar Land Rover North America, LLC is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369 because the high-voltage battery may overheat, increasing the risk of a fire. The National Highway Traffic Safety Administration announced the recall on October 19, 2023. Owners should park and charge their vehicles outside away from structures until the software update is complete.

How to tell if you have it

  • Jaguar I-PACE, 2019-2023

What to do

Dealers will update the battery energy control module software, free of charge. Owners may contact Jaguar customer service at 1-800-452-4827 and reference recall number H459.

The hazard

The high-voltage battery overheating increases the risk of a fire. NHTSA records show that for the 2019 I-PACE, two complaints mention a fire, and one complaint mentions a crash. For the 2020 I-PACE, one complaint mentions a fire and one mentions a crash.

Context

GovInfoNow's records show Jaguar Land Rover North America, LLC has 141 other recalls on record since February 11, 2009. Other recent recalls of similar products include Volkswagen ID.4 (2023-2025) Electrical System Recall: Fire Risk from Overheating Battery (January 21, 2026), 2026 Cadillac Escalade IQ Electrical System Recall: Fire Risk (July 30, 2026), and Mercedes-Benz EQB Recall: Battery Fire Risk (December 19, 2025).

How to tell if you have this one

Check if your 2019-2023 I-Pace was previously repaired under recall 23V-369. The recall was notified to owners by mail on December 11, 2023.

  • Brand
    Jaguar
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Park Outside Away From Structures

    Park your vehicle outside and away from buildings until the recall repair is complete.

  2. Wait 30 Days After Repair

    Continue to park outside away from structures for 30 days after the software update is done.

  3. Contact Jaguar Customer Service

    Call Jaguar customer service at 1-800-452-4827 to schedule the free software update.

Official remedy

What NHTSA says to do

Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

How this recall unfolded

Recall timeline

Owners were mailed letters 53 days after NHTSA received the defect report.

1. NHTSA received the defect report: Oct 19, 202312. Owner letters mailed: Dec 11, 202322023
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Jaguar

We’ve drafted a message you can send Jaguar to request your refund or repair — edit it as you like.

Subject: Recall 23V709000 — Jaguar I-Pace (2020) Electrical System Recall: Fire Risk from Overheating Battery

Hello,

I own a Jaguar I-Pace (2020) Electrical System Recall: Fire Risk from Overheating Battery that is covered by recall 23V709000 from Jaguar.

The official recall notice states: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V709000 (October 19, 2023)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA