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Use caution Vehicle recall · NHTSA · Published May 25, 2023

Jaguar I-Pace 2020 Electrical System Recall: Fire Risk from Overheating Battery

Jaguar recalls certain 2019-2024 I-Pace vehicles due to high-voltage battery overheating risk. Owners must park and charge outside until repair. Free software update or battery replacement available.

🇺🇸 NHTSA recall #23V369000VehicleJaguar ›
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✎ GovInfoNow plain-language explainer

Jaguar is recalling some 2019-2024 I-Pace electric vehicles because their high-voltage battery can overheat and cause fire. This means owners should stop using the vehicle while charging and wait for a free repair. Read more at govinfonow.com/recall/79724-jaguar-i-pace-2020-electrical-system-recall-fire-risk-from.

Source Summary by GovInfoNow · govinfonow.com/recall/79724-jaguar-i-pace-2020-electrical-system-recall-fire-risk-from · Updated August 18, 2026 · Official notice: NHTSA #23V369000

Cite this page

“Jaguar I-Pace 2020 Electrical System Recall: Fire Risk from Overheating Battery.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79724-jaguar-i-pace-2020-electrical-system-recall-fire-risk-from. Based on NHTSA recall #23V369000 (https://www.nhtsa.gov/recalls?nhtsaId=23V369000).

Jaguar Land Rover North America, LLC recalled 2019-2024 Jaguar I-PACE vehicles due to a high-voltage battery overheating risk, according to the National Highway Traffic Safety Administration (NHTSA) on May 25, 2023. Owners should park and charge the vehicle outside until repairs are completed.

How to tell if you have it

  • Jaguar I-PACE, 2019-2024

What to do

Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

The hazard

The high-voltage battery overheating increases the risk of a fire.

Context

GovInfoNow's records show Jaguar Land Rover North America, LLC has 141 other recalls on record since 2009-02-11. Other recent recalls of similar products include Volkswagen ID.4 (2023-2025) Electrical System Recall: Fire Risk from Overheating Battery (2026-01-21), Hyundai Ioniq 5 (2023) Recall: Fire Risk from Battery System (2026-02-07), and Mercedes-Benz EQB Recall: Battery Fire Risk (2025-12-19).

How to tell if you have this one

Check if your vehicle has a 2019-2024 model year. The recall was announced in July 2023 and affects all I-Pace vehicles in this range.

  • Brand
    Jaguar
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Park and Charge Outside

    Stop using the vehicle while charging and park it away from structures until the repair is complete.

  2. Update Software

    The battery energy control module software will be updated by a dealer or through an over-the-air update.

  3. Replace Battery Modules

    Battery modules may be replaced as necessary during the repair process.

Official remedy

What NHTSA says to do

Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

How this recall unfolded

Recall timeline

Owners were mailed letters 54 days after NHTSA received the defect report.

1. NHTSA received the defect report: May 25, 202312. Owner letters mailed: Jul 18, 202322023
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Jaguar

We’ve drafted a message you can send Jaguar to request your refund or repair — edit it as you like.

Subject: Recall 23V369000 — Jaguar I-Pace 2020 Electrical System Recall: Fire Risk from Overheating Battery

Hello,

I own a Jaguar I-Pace 2020 Electrical System Recall: Fire Risk from Overheating Battery that is covered by recall 23V369000 from Jaguar.

The official recall notice states: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V369000 (May 25, 2023)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA