Jaguar XE 2020 Recall: Weak Rear Rail Assembly Risk During Towing
Jaguar recalls 2020 XE vehicles with weakened rear rail assembly that may detach when towing, increasing crash risk. Owners receive free replacement.
Use caution until it’s fixed
The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Contact the company
What happened, in plain English
Jaguar is recalling certain 2020 XE vehicles due to a weakened rear rail assembly that could detach when towing. This poses a crash risk during towing operations. Read more at govinfonow.com/recall/79718-jaguar-xe-2020-recall-weak-rear-rail-assembly-risk-during.
Source Summary by GovInfoNow · govinfonow.com/recall/79718-jaguar-xe-2020-recall-weak-rear-rail-assembly-risk-during · Updated October 4, 2026 · Official notice: NHTSA #21V248000
Cite this page
“Jaguar XE 2020 Recall: Weak Rear Rail Assembly Risk During Towing.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79718-jaguar-xe-2020-recall-weak-rear-rail-assembly-risk-during. Based on NHTSA recall #21V248000 (https://www.nhtsa.gov/recalls?nhtsaId=21V248000).
Why it’s dangerous
The rear rail assembly may have missing spot welds that weaken its structural strength. When the vehicle is being towed or towing a trailer, the rear bumper beam or tow-bar assembly could detach, increasing crash risk.
Who’s affected
Owners of 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair are affected. Towing operations pose the highest risk.
How to tell if you have this one
Check if your 2020 Jaguar XE was serviced with a replacement rear rail assembly. The recall covers vehicles that received this specific repair.
- Brand
Jaguar- Category
Vehicle
What to do — step by step
Check for Recall Notice
Owner letters were mailed May 7, 2021, so you should have received notification from Jaguar.
Contact Jaguar Customer Service
Call 1-800-452-4827 to confirm your vehicle is affected and schedule a free rear rail assembly replacement.
What NHTSA says to do
Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
How this recall unfolded
Recall timeline
2 dated steps over 3 months.
- Owner letters mailed
- NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Contact Jaguar
We’ve drafted a message you can send Jaguar to request your refund or repair — edit it as you like.
Subject: Recall 21V248000 — Jaguar XE 2020 Recall: Weak Rear Rail Assembly Risk During Towing Hello, I own a Jaguar XE 2020 Recall: Weak Rear Rail Assembly Risk During Towing that is covered by recall 21V248000 from Jaguar. The official recall notice states: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Keep exploring
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V248000 (August 4, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.