Stop using nowVehicle recall · NHTSA · Published November 9, 2020
Isuzu FTR Recall: Starter Cable Fire Risk
Isuzu recalls certain FTR and Chevrolet 6500XD vehicles due to a broken ground cable that may cause the power steering hose to rupture and increase fire risk.
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
Isuzu Technical Center of America is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles because the ground cable connecting the starter motor to the frame may break. If this happens, repeated attempts to start the vehicle can cause the starter to heat up the power steering hose, potentially leading to a rupture and fire. Dealers will replace the ground cable and inspect or replace the power steering hose for free. Read more at govinfonow.com/recall/79712-isuzu-ftr-2020-vehicle-recall-electrical-system-fire-risk.
“Isuzu FTR Recall: Starter Cable Fire Risk.” GovInfoNow, updated October 13, 2026. https://govinfonow.com/recall/79712-isuzu-ftr-2020-vehicle-recall-electrical-system-fire-risk. Based on NHTSA recall #20V554000 (https://www.nhtsa.gov/recalls?nhtsaId=20V554000).
NHTSA announced on November 9, 2020, that Isuzu and Chevrolet are recalling certain FTR and 6500XD vehicles due to a fire risk. Owners should have dealers replace the ground cable and inspect or replace the power steering hose if damaged. The recall began October 9, 2020.
How to tell if you have it
Isuzu FTR, 2018-2021
Chevrolet 6500XD, 2018-2021
What to do
Isuzu and Chevrolet will notify owners and dealers to replace the ground cable and inspect or replace the power steering hose if damage exists, free of charge. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638. Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389.
The hazard
The ground cable connecting the starter motor to the vehicle frame may break, causing an engine no-crank or slow-crank condition. If repeated attempts are made to start the vehicle with a broken cable, the starter may ground through the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
Context
GovInfoNow's records show Isuzu Technical Center of America, Inc. has 15 other recalls on record since November 20, 2015. Other recent recalls include an electrical issue causing engine stalls in 2022 N-Series Trucks (June 17, 2022), steering risks in 2020 FTR models (May 11, 2021), and loose axle nuts in 2019 5500HD suspensions (March 19, 2021). Manufacturers have sent NHTSA technical service bulletins covering Chevrolet 6500XD models from 2018 through 2021, with the latest communications dated January 23, 2024. Other recent recalls of similar products include a fire risk from overheating wiring in Jeep Gladiator vehicles (June 4, 2026), an electrical fire recall for Alliance Luxe Cruiser models (June 9, 2026), and an electrical fire risk in Brinkley Model Z RVs (January 23, 2026).
How to tell if you have this one
Check if you own a 2018-2021 Isuzu FTR or Chevrolet 6500XD vehicle. The recall covers vehicles where the ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet.
Brand
Isuzu
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Dealer
Isuzu and Chevrolet will notify owners, but you can also contact customer relations directly for assistance with the free repair.
Get Cable Replaced
Dealers will replace the ground cable and inspect or replace the power steering hose if damage exists, free of charge.
Official remedy
What NHTSA says to do
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
How this recall unfolded
Recall timeline
2 dated steps over 31 days.
1Recall began
2NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Take action
Contact Isuzu
We’ve drafted a message you can send Isuzu to request your refund or repair — edit it as you like.
Subject: Recall 20V554000 — Isuzu FTR Recall: Starter Cable Fire Risk
Hello,
I own a Isuzu FTR Recall: Starter Cable Fire Risk that is covered by recall 20V554000 from Isuzu.
The official recall notice states: Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3.6:35b-a3b on October 13, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.